Position Title: IN-IOT- Lead Install Tech

Location: Indianapolis, IN, Onsite

Position Type: Contract

Position Duration: Long Term

Job Description:

• This position is required for assisting the Project Managers and Deployment Leads in implementation of PC Refresh Projects on a 4 year rotating schedule to replace all state-issued PC computers allowing the client to efficiently support IT resources.
• The duties of this position are to support the PC Refresh Project Managers and Deployment
• Leads by installing new PCs for Agencies' PC Refresh Projects.
• Following the established processes and checklists to ensure the end user has all the necessary software and settings on the new PC.
• Backing up, protecting, and restoring data will be an essential task for this position. Updating documentation and completing e-install forms required.
• Will be the lead tech and point of contact onsite for large deployments. Customer service is also a crucial element for this position.
• This position will perform other duties as assigned.

EXPERIENCE DESCRIPTION

• Advanced experience, and advanced knowledge of the following: PC-Desktops and Laptops, iPhone, peripherals, and client/server technology.
• Hands on experience with Windows7, Windows 10 Active Directory, and VPN.
• Industry recognized certifications such as A , Network , or MCSE are a benefit.
• Understanding of Internet technologies beneficial.
• Hands on experience supporting the MicroSoft Office Suite.
• Ability to support printers, scanners, and other peripherals.
• Solid verbal and written communication and documentation skills are required.

Skills Required:

• PC hardware and software troubleshooting skills Required 1 Years
• PC Refresh Projects - backing up and restoring data / setup and configuration of new PCs Highly desired
• A Certification Nice to have
• Customer service skills - good soft skills when dealing with customers in person Required
• Good written and oral communication skills Required
• Detail oriented and organized Required
• Associate Degree Desired

Job Type: Contract

Pay: $20.00 - $24.00 per hour

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Experience:

• Computer skills: 1 year (Required)

Ability to Commute:

• Indianapolis, IN 46201 (Required)

Ability to Relocate:

• Indianapolis, IN 46201: Relocate before starting work (Required)

Work Location: In person