Job Title: Lead Install Tech

Duration: 03 Months with possible extension

Location: Indianapolis, IN 46204

Work Schedule: Mon - Fri

Responsibilities:

• This position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all state-issued PC computers allowing the Indiana Office of Technology to efficiently support IT resources across the state.
• The duties of this position are to support the PC Refresh Project Managers and Deployment Leads by installing new PCs for Agencies' PC Refresh Projects.
• Following the established processes and checklists to ensure the end user has all the necessary software and settings on the new PC.
• Backing up, protecting, and restoring data will be an essential task for this position.
• Updating documentation and completing e-install forms required.
• Will be the lead tech and point of contact onsite for large deployments.
• Customer service is also a crucial element for this position.
• This position will perform other duties as assigned.

EXPERIENCE DESCRIPTION

• Associates or bachelor’s degree in computer science or equivalent experience is required.
• Advanced experience, and advanced knowledge of the following: PC-Desktops and Laptops, iPhone, peripherals, and client/server technology.
• Hands on experience with Windows7, Windows 10 Active Directory, and VPN. Industry recognized certifications such as A , Network , or MCSE are a benefit.
• Understanding of Internet technologies beneficial. Hands on experience supporting the Microsoft Office Suite.
• Ability to support printers, scanners, and other peripherals.
• Solid verbal and written communication and documentation skills are required.

Job Type: Contract

Salary: Up to $24.34 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Computer hardware: 1 year (Required)
• Software troubleshooting: 1 year (Required)
• Desktop support: 1 year (Required)

License/Certification:

• CompTIA A (Required)

Work Location: In person