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Position Description :
Infinite Electronics is investing in bright, agile, and diverse talent to join our Customer Success Center. The Customer Service Representative will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior service through every call, chat and email interaction.
This role will report to the Sales and Service Supervisor and will work closely with inside sales and technical sales support.
The successful candidate should exhibit a sense of ownership, urgency, be solution orientated, collaborative and accountable.
The Customer Success Center currently works in a hybrid work environment, but employees could be required to be in-office up to 5-days a week based on changing business needs.
If you are interested in working in an employee-centric environment with a customer-centric mindset, this is the role for you!
General Duties and Responsibilities :
Required Knowledge, Skills, Abilities and Personal Traits :
Education and / or Experience :
Physical Job Requirements :
Environment : Work environment is typically an office environment located on-site during normal or extended business hours.
You will work a minimum of two days a week in the office. Infinite continually reviews deployment including our work environment policy, which is subject to change at any time to serve the best interests of the business including the requirement to be on-site 5 days per week.
Accommodation : Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Last updated : 2024-05-13
Full Time
Durable Manufacturing
$41k-51k (estimate)
05/14/2024
05/14/2024
infiniteelectronics.com
IRVINE, CA
500 - 1,000
2016
Private
PENNY COTNER
$500M - $1B
Durable Manufacturing
Infinite Electronics is a distributor of RF, connectivity and optical components for telecommunication, energy, defense and healthcare sectors.
The job skills required for Customer service rep include Customer Service, Communication Skills, Customer Satisfaction, Empathy, Time Management, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.