22 Desktop Support Jobs in Atlanta, GA
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Infinite Computing Systems is Hiring a Desktop Support Near Atlanta, GA
Summary:
Job description:
Department of Aviation is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for “imaging” workstations as outlined by departmental standard operating procedures and installing and configuring all associated hardware. The Technician is responsible for proactively monitoring these workstations and is responsible for firmware updates, operating system updates, anti-virus software updates, security patches, and repair of any hardware failures. The technician will also provide helpdesk support including answering helpdesk phones and resolving end-user computer issues using remote diagnostic and troubleshooting tools. Duties will require after-hours support. The Technician will report to the Technical Services Manager and must coordinate activities with other business units within the division to meet the department’s overall objectives.
Experience required:
· 2 years’ experience doing desktop support.
· Experience with Windows and Mac operating systems.
· Experience with cloud technologies.
· Experience doing PC Builds and deployments.
· Experience working with a ServiceNow ticketing system.
· Previous experience troubleshooting issues with applications.
· Ability to troubleshoot and resolve issues within O365 and other apps.
· Solid understanding of Azure AD.
· Excellent communication skills.
· Ability to troubleshoot VPN issues.
· Basic Networking experience.
· Provides management of domain accounts and group permissions.
· Responsible for supporting remote sites around the Airport.
Essential Education/Certification(s): Associate in Applied Science (AS) with certifications such as A Certification, CompTIA Network , CCNA, or a minimum of 2 years of hands-on equivalent experience in computer repair or any combination of education and experience that would provide the desired skills, knowledge, and ability to perform the job functions.
Job Type: Contract
Pay: $15.80 - $18.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Job Summary
Contractor
IT Outsourcing & Consulting
$49k-61k (estimate)
04/28/2024
04/29/2024
infinite-usa.com
CEDAR RAPIDS, IA
25 - 50
1997
Private
NITA INANI
$5M - $10M
IT Outsourcing & Consulting
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About Infinite Computing Systems
Infinite Computing Systems provide innovative custom software solutions and IT services to business and government agencies.
The job skills required for Desktop Support include Troubleshooting, Operating System, Networking, Desktop Support, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support job description and responsibilities
Desktop support usually works on a break-fix model where support services are rendered as and when needed.
01/31/2022: Norfolk, VA
With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.
03/04/2022: Bangor, ME
They often deal with clients who are having trouble with their systems, which can frustrate customers.
03/20/2022: Houston, TX
Responsibility includes installing and maintaining hardware and computer peripherals.
02/26/2022: Cedar Rapids, IA
Installing and upgrading operating systems and computer software.
03/30/2022: Atlanta, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support jobs
Validate & approve VPN access for all remote users.
02/06/2022: Bloomington, IN
Resolve hardware and network connectivity issues timely and accurately.
01/25/2022: Springfield, OH
Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
03/01/2022: Pittsburgh, PA
Monitor day to day computer performance.
03/05/2022: Bismarck, ND
Understand the customer’s grasp of technology.
02/06/2022: Jacksonville, FL
Step 3: View the best colleges and universities for Desktop Support.
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