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Store Manager
$60k-94k (estimate)
Full Time 4 Months Ago
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Individually Owned and Operated Ace Hardware Store is Hiring a Store Manager Near Nashville, TN

[FOR YOUR INFORMATION, BELOW IS AN EXAMPLE OF A JOB DESCRIPTION USED BY ACE HARDWARE CORPORATION’S SUBSIDIARY RETAIL STORES. AS THE SOLE EMPLOYER OF THIS POSITION, IT IS YOUR RESPONSIBILITY TO ENSURE YOUR JOB DESCRIPTION IS ACCURATE.]

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.

About [INSERT EMPLOYER NAME]

[INSERT INFORMATION ABOUT YOUR OWNERSHIP OF ACE HARDWARE STORE(S)]

General Summary
The General Manager is responsible for ensuring superior customer service in their store. They must develop associates at all levels, drive sales and profitability, and maintain effective expense and payroll budget management. They will also ensure compliance with effective inventory management and merchandising practices and all store policies and procedures.

Essential Duties and Responsibilities
Include the following. Other duties may be assigned.

Customer Service
• Provide positive representation of store.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Provide a friendly, outgoing demeanor; work well with customers as well as associates.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Handle customer complaints. Work to resolve problems with the customer and have store’s best interest taken into consideration.
• Possess excellent product knowledge and knowledge of store layout and location of products.

Store Operations
• Ensure a positive, professional and safe work environment for all associates.
• Supervise the “general operations” of the entire store.
• Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with corporate objectives.
• Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
• Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
• Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
• Responsible for maintenance of back stock levels.
• Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
• Provide assistance in the overall general maintenance of the store.
• Ensure forklift operations and receiving is completed in a safe and efficient way.
• Ensure weekly price changes are being completed.
• Ensure monthly cycle counts and negative on hand reports are being completed.
• Ensure signage is current in the entire store.
• Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
• Ensure special orders and rain-checks are being completed properly.
• Ensure ad signage and products are ready for the customers.

Store Support Operations
• Responsible for the P & L and other corresponding reports.
• Assist District Manager with the budget process for sales and expenses.
• Manage payroll and other controllable expenses.
• Responsible for the implementation of Store Support programs.
• Attend trade shows and seminars with company guidance.
• Responsible for successful Loss Prevention, Safety and Internal Audits.
• Assist with special projects within the district as set forth by the District Manager.

Hiring and Training of Associates
• Conduct weekly management staff meetings.
• Ensure effective training and development of all associates.
• Recruit prospective associates for possible management positions throughout store.
• Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
• Actively recruit and promote the advancement of store associates.

Leadership
• Become an integral part of the community in which you live and work through civic organizations and being community minded.
• Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
• Lead by example; be approachable by all associates and customers.

Other Essential Requirements
[INSERT OTHER ESSENTIAL REQUIREMENTS]

Education/Training

High School or GED equivalent required; degree preferred. Completion of NHRA Advanced Course in Hardware Retailing recommended.

Experience

Must have previous retail management experience. Hardware experience preferred.

Physical Demands

Standing, walking, lifting (up to 25lbs) and climbing.

Job Summary

JOB TYPE

Full Time

SALARY

$60k-94k (estimate)

POST DATE

01/11/2024

EXPIRATION DATE

04/28/2024

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The job skills required for Store Manager include Customer Service, Coaching, Merchandising, Scheduling, Retail Management, Inventory Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Store Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Store Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Store Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Store Manager job description and responsibilities

A grocery store manager minimally needs to have a high school diploma, although some grocery chains may require a college degree.

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A store manager manages and oversees their team members, ensuring the completion of tasks to a specific standard.

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A store manager may communicate with a wide range of customers and team members daily.

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A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as requi

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A store manager takes responsibility for managing the day-to-day operations and employees at a retail store.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Store Manager jobs

Ability to connect with the customer.

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Don’t fall for advertising gimmicks.

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Job adverts call for good English skills.

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Maintain the sales environment of the store.

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Maintaining records related to the staff’s salary and leaves.

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Step 3: View the best colleges and universities for Store Manager.

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