CUSTOMER SERVICE REPRESENTATIVE
This position is a non-exempt (hourly) employee who reports to the Store Manager

MINIMUM REQUIREMENTS:

• Ability to communicate (orally and in writing) in English
• Capable of being at work as scheduled to relieve prior shift employees
• Experience in retail sales preferred
• Legally eligible to work in the United States
• Reliable transportation to and from the store

WILLINGNESS TO:

• Ask customers if they are interested in purchasing additional items (suggestive “plus” selling)
• Greet customers with a friendly welcome and be helpful to customers, vendors and co-workers
• Work alone and with others
• Follow Company policies, as well as, State and Federal laws
• Work with minimum direction and follow instructions given by supervisor(s)
• Complete other duties asassigned

PHYSICAL ABILITY – THE EMPLOYEE MUST HAVE THE ABILITY TO:

• Exposed to cold or hot temperature extremes performing in the walk-in cooler, freezer and/or outdoors
• Bend at waist with some twisting during theworkday
• Clean interior/exterior areas (trash disposal, bathrooms, spills, etc.)

Grasp, reach and manipulate objects with hands continuously throughout the day. (This requires eye-hand coordination, and may occasionally require climbing a ladder to store/retrieve materials or place/remove signs)

• Occasionally lift and/or carry up to 60 pounds from ground to waist (to replenish fountain syrups, ice, etc.) Push/pull with arms up to a force of 20 pounds (utilizing a hand-truck, sweep and mop the floors, etc.)
• Routinely lift and/or carry up to 30 pounds from ground to overhead (stocking/maintaining inventory levels on the shelves, in the cooler and freezer, etc.)
• Stand, stoop and/or walk for an entireshift

MENTAL CAPABILITIES:

• Accurately complete dailypaperwork
• Properly ring up all sales on a cash register, accurately count back change, handle money, checks and other types of payment received for products sold

OPERATION OF EQUIPMENT:

• Efficiently perform multi-function operations of all store equipment (fuel pumps, measure fuel tank levels, etc.)

Maintain property and equipment to ensure customers have a safe shopping experience

SAFETY:

• Follow Company Loss Prevention and Safety Procedures, such as wearing suitable clothing for safety purposes, and not working outside at night, etc.

The above duties are intended to describe the general nature and level ofwork performed by those assigned to this job. They are not intended to be a complete list of all responsibilities, duties, and skills required of thisposition.

Note: This job description may change periodically as required by business necessity, with or without consent or advance notice to employees.

Applicant must be 21 years of age or older

Job Types: Full-time, Part-time

Pay: $15.75 - $16.00 per hour

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends only

Education:

• High school or equivalent (Preferred)

Work Location: In person