Job Description:Medical Assistant

Reports To: Back Office Supervisor

Status:Full-Time,Non-Exempt

PositionSummary:The BackOffice Supervisor oversees the team of Medical Assistants, who are responsiblefor preparing patients to be examined, setting up exam rooms, performingin-house labs, and conducting frequent recalls for various tests among otherduties.In addition, the position hassupervisory and administrative responsibilities as an assistant to the MedicalClinic Manager.The IHC is a PatientCentered Health Home and all employees are an integral part of this model ofcare delivery.

PositionSummary:The MedicalAssistant assists the physician(s) in preparing patients to be examined, andfor setting up the examining rooms.TheIHC is a Patient Centered Health Home and all employees are an integral part ofthis model of care delivery.

Duties& Responsibilities:

• Sets up theexamining rooms and prepares patients to be seen by the medical provider
• Performs routineback office clinical tasks as follows:
  1. 1. Vital signs, chief complaints
     2. Simple Lab: HET,AU, UPT, EKG and others as needed
     3. Keeps instrumentsand examining rooms clean and orderly
     4. Sterilizesinstruments
     5. Knowledgeableabout daily procedures as per available protocols
     6. Assisting providersduring scope exams or procedures

• Assists inobtaining data or reports for keeping monthly statistics
• Assists in othersupportive services as necessary for the orderly flow of patients, such as,keeping charts orderly, assists in pulling and filing charts, as needed
• Attends regularstaff meetings
• Assists patientswith filling out questionnaires
• Is knowledgeableabout immunization schedules workflow protocols, safe administration techniques, storage and handling ,correct IZ documentation, and collects appropriate datafor entry into the computer for follow-up of immunizations
• Assists withtracking and rescheduling of patients as per protocol
• Is knowledgeableabout patient education handouts
• Comply with IHC’sHIPAA, and Privacy’s Policies
• Participate as aproactive representative of the Patient Centered Health Home
• Perform dutiesutilizing the Team-Based Approach
• Performs otherduties as assigned

RequiredQualifications, Knowledge & Abilities:

• High schooldegree or equivalent required with a medical assistant certification or uponsuccessful completion of an externship at IHC
• Fluent inEnglish/Spanish and computer skills a plus
• A minimum of twoyears experience working as a medical assistant in a health care setting
• Ability to liftand carry 20 lbs required
• Ability to standand/or walk for extended periods of time required
• Excellentorganizational and customer service skills
• Ability to followwritten and oral instructions and learn new procedures quickly
• Ability to staycalm while working quickly and with a high degree of accuracy
• Flexibility,initiative, and reliability
• Knowledge of& ability to work with the American Indian community & other minoritypopulations
• Ability tomaintain strict confidentiality
• Ability tofunction independently and as a team member within diverse environments as wellas with a diverse staff composition
• Demonstratedability to perform multiple administrative functions simultaneously in anaccurate, organized, & efficient manner. Ability to multitask & thrivein a fast-paced, constantly changing environment
• Ability to carryout all responsibilities in an honest, ethical & professional manner anddemonstrate good judgment

Physical Requirements:

• Ability to sit, stand and walk for extensive periodsof time
• Manual and finger dexterity and eye-handcoordination for nursing care
• Ability to lift up to 35 pounds
• Ability to stoop, squat, or bend frequently
• Corrected vision and hearing within normal range toobserve and communicate with patients and professional staff

Working Conditions:

Exposure toall patient elements, including communicable disease and blood bornepathogens.Will be working in a fastpaced medical environment which can be stressful and constantly changingconditions. Normal working hours are from 8:00 am until 5:00 pm with one hourfor lunch.However, working hours mayvary depending upon need. Will need tobe flexible in performing tasks with limited discretion in making judgmentdecisions.

Preferenceis given to qualified American Indians/Alaskan Native in accordance with theAmerican Indian Preference Act (Title 25, U.S. Code Section 472, 473 and473a).In other than the above, theIndian Health Center of Santa Clara Valley, Inc. is an equal opportunityemployer including minorities, women, disabled and veterans. .

Benefits:

Eligibilityfor benefits depends on the type of position and whether the position isfull-time, part-time, or on-call. Contact us for more information on thespecific benefits offered. Some of the most popular benefits include:

• Paid Holidays
• Health InsuranceBenefits
• ContinuingEducation
• EmployeeAssistance
• Leave for theCare of Family Members
• Flexible SpendingAccounts
• Life Insurance
• Long-TermDisability Insurance
• Paid Time Off
• Wellness Program

Due to the large volume of resumesreceived, we are unable to acknowledge receipt of all applications. Candidateswho meet specific qualifications will be contacted during the course of thissearch.