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Indiana Farm Bureau Insurance
Newburgh, IN | Full Time
$35k-44k (estimate)
1 Week Ago
CSR - Customer Service Representative
$35k-44k (estimate)
Full Time | Insurance 1 Week Ago
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Indiana Farm Bureau Insurance is Hiring a CSR - Customer Service Representative Near Newburgh, IN

Overview:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Responsibilities:

- Handle inbound and outbound calls from customers, addressing their inquiries, concerns, and requests

- Provide accurate information about our products and services to customers

- Assist customers with placing orders, processing returns, and resolving any issues or complaints

- Analyze customer needs and recommend appropriate solutions

- Perform data entry tasks to update customer information in the system

- Maintain a high level of professionalism and phone etiquette at all times

- Communicate effectively with customers in English.

Qualifications:

- Previous experience in customer service or a related field is preferred

- Strong sales skills with the ability to upsell products or services

- Excellent verbal and written communication skills in English;

- Proficient in data entry and computer skills

- Ability to analyze customer needs and provide appropriate solutions

- Exceptional phone etiquette and active listening skills

- Strong problem-solving abilities and attention to detail

- Ability to work well in a team environment

We offer competitive pay rates and provide comprehensive training to ensure your success in this role. If you are passionate about delivering exceptional customer service and have the necessary qualifications, we would love to hear from you. Apply today to join our dynamic team as a Customer Service Representative!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • 8 hour shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to Relocate:

  • Newburgh, IN 47630: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$35k-44k (estimate)

POST DATE

04/04/2024

EXPIRATION DATE

04/03/2024

WEBSITE

infarmbureau.co

HEADQUARTERS

Indianapolis, IN

SIZE

<25

INDUSTRY

Insurance

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