3 CSR - Customer Service Representative Jobs in Newburgh, IN
Indiana Farm Bureau Insurance is Hiring a CSR - Customer Service Representative Near Newburgh, IN
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
Responsibilities:
- Handle inbound and outbound calls from customers, addressing their inquiries, concerns, and requests
- Provide accurate information about our products and services to customers
- Assist customers with placing orders, processing returns, and resolving any issues or complaints
- Analyze customer needs and recommend appropriate solutions
- Perform data entry tasks to update customer information in the system
- Maintain a high level of professionalism and phone etiquette at all times
- Communicate effectively with customers in English.
Qualifications:
- Previous experience in customer service or a related field is preferred
- Strong sales skills with the ability to upsell products or services
- Excellent verbal and written communication skills in English;
- Proficient in data entry and computer skills
- Ability to analyze customer needs and provide appropriate solutions
- Exceptional phone etiquette and active listening skills
- Strong problem-solving abilities and attention to detail
- Ability to work well in a team environment
We offer competitive pay rates and provide comprehensive training to ensure your success in this role. If you are passionate about delivering exceptional customer service and have the necessary qualifications, we would love to hear from you. Apply today to join our dynamic team as a Customer Service Representative!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Newburgh, IN 47630: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Insurance
$35k-44k (estimate)
04/04/2024
07/31/2024
infarmbureau.co
Indianapolis, IN
<25
Insurance
Related Companies
The job skills required for CSR - Customer Service Representative include Customer Service, Problem Solving, Products and Services, Written Communication, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR - Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR - Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR - Customer Service Representative positions, which can be used as a reference in future career path planning. As a CSR - Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR - Customer Service Representative. You can explore the career advancement for a CSR - Customer Service Representative below and select your interested title to get hiring information.
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