Overview

Voted one of INC.’s Fastest Growing Companies in 2022, IndeVets is a company devoted to making the lives of veterinarians better. Surprisingly, vets are overworked, burned out, and struggle to balance the extreme demands of their work with family and their personal lives. Compounding this, they are burdened with extraordinary student debt and many report that being a vet isn’t what they expected or dreamed it would be. IndeVets has created a whole new way to practice that puts vets first. We partner with forward-thinking practices that share our high clinical standards and our values because we believe vets deserve way more than a job that pays the bills; they deserve a job they love. 

Our team is growing faster than a Great Dane and we are looking for more amazing people to join our mission. 

Responsibilities

The Onboarding Concierge will be responsible for the full process of onboarding for newly hired employees which includes regularly communicating with new hires on pre-hire tasks to complete and maintaining all documentation related to the new hire.

Essential Duties:

• Completes full cycle onboarding for all employees (AIV & HQ) including pre-employment processing and paperwork.
• Participates in weekly meetings with squads and/or the HQ Recruiter to review candidates in the onboarding pipeline.
• Reviews onboarding survey feedback and provides recommendations for continuous improvement.
• Manage employee personnel folders and database.
• Assists with the upkeep of daily human resource tasks, including entering data into the company’s HRIS.
• Crafts and sends communication to new hires with detailed instructions of tasks to complete and responds to onboarding inquiries.
• Perform other job duties as assigned by members of management. 

Competencies:

• Customer Service Oriented – Loves to build rapport / relationships with employees and deliver excellent customer service 
• Detail-oriented – Inclines to details and ensures 100% accuracy in the Company’s data systems 
• High initiative and goal-oriented – Self-motivated by targets and interested in opportunities with a growing company; forward thinking self-starter 
• Autonomous and self-governing – Able to work independently with minimal direction 
• Strong multi-tasker; able to juggle multiple projects in parallel 
• Team Player – Cooperates well with other and contributes to the overall outcomes of the Company

Qualifications

Education/Experience:

• High school diploma and/or equivalent work experience, required
• Bachelor’s degree, preferred
• At least one year of customer service experience.
• Previous experience with technology systems, specifically ATS, HRIS, CRM, and scheduling systems.

Benefits 

Did we mention we have competitive pay and great benefits? Specifically:

• Medical Insurance with a monthly Company contribution

• Low-Cost Dental and Vision Insurance

• Company-Paid Short-Term Disability Insurance 

• Low-Cost Long-Term Disability Insurance

• Company-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance

• Voluntary Employee, Spouse, and Dependent Life Insurance

• Company-Paid Employee Assistance Program (EAP) 

• Paid Parental Leave 

• Generous Paid-Time Off 

• 401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period 

About Us

Our HQ may be in Philadelphia, but we provide flexibility to work from your home office! 

Founded in 2018, IndeVets is on a mission to bring balance, fulfillment, and joy to veterinary medicine. We have created a whole new way to practice veterinary medicine that puts vets first. We provide the freedom of relief work, the stability of an associate position, and a team dedicated to helping vets thrive. We unite thousands of hospitals with the nation’s top veterinarians to deliver what matters most in animal care—happy, healthy doctors performing at their best. Officially certified as a Great Place to Work®!

Join our IndeVets HQ Talent Community to keep up to date on career opportunities!

IndeVets is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a workplace that is inclusive and free from discrimination based on race, color, religion, sex, national origin, age, disability, or any other status protected by law. This commitment extends to all aspects of employment, including hiring, promotion, compensation, and other personnel actions. IndeVets complies with all applicable federal, state, and local laws regarding nondiscrimination and affirmative action. We encourage diversity and welcome candidates from all backgrounds. 

Please be aware that the only legitimate form of email, correspondence, and recruiting comes from an @indevets.com email address or from an IndeVets ICIMS account. If you suspect you have received fraudulent communication from someone impersonating an IndeVets employee, please contact security@indevets.com immediately.