17 Customer service representative Jobs in The Colony, TX
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Imprimis Group is Hiring a Customer service representative Near The Colony, TX
Imprimis Group, Inc. has partnered with a leading recycling services client in The Colony, TX that is hiring for Customer Service Representatives.
Our client is growing and hiring top talent to join their customer service team. This role is to support the companies clients and venders via phone and email to maintain strong relationships and expectations while exceeding client expectations.
CSR LEVEL I HYRBIRD THE COLONY, TX
$16 / HOUR CONTRACT TO HIRE
GREAT CULTURE & BENEFITS & TEAM ENVIRONMENT GROWTH POTENTIAL
Requirements :
- High School Diploma, 4-year degree preferred or equivalent work experience
- 1 years customer service in a client support role, customer interfacing experience including retail acceptable
- Knowledge and experience with MS Office : Excel, Word and Outlook, and comfortable with internet research
- Attention to detail, articulate and strong written communication skills, ability to multi-task and flexibility
- Must possess strong analytical and problem-solving skills
- Must be able to maintain confidentiality and client records
Main Responsibilities (but not limited to) :
- Heavy interaction with clients and vendors via inbound calls and follow up via outbound calls and emails (Outlook)
- Manage inbound CRM system in a queue setting
- Log into CRM System daily as required by company standard operating procedure
- Follow up on outstanding issues and escalations in a timely manner to ensure satisfactory resolution
- Dispatch service requests and follow through to ensure service completion
- Heavy email and phone communication with clients and vendors, including corporate level interactions
- Reference client master files to seek out price for services / waste streams
- Assist with online research as needed
- If you are looking to join a company with competitive pay, great work life balance, outstanding environment and growing
- LOOK NO FURTHER! For immediate consideration please send your resume in Word to Recruiting@imprimis.com today! Apply today
interviews are being conducted!
IMPRIMISGROUP #HIRING #CUSTOMERSERVICE #APPLYTODAY #CSR
Last updated : 2024-04-27
Job Summary
Full Time
Business Services
$35k-44k (estimate)
08/15/2023
05/04/2024
imprimis.com
PLANO, TX
200 - 500
1982
VALERIE FREEMAN
$10M - $50M
Business Services
Related Companies
About Imprimis Group
Imprimis Group delivers a myriad of staffing, training and outsourcing services to match qualified candidates with respected companies throughout Texas. We provide highly trained personnel on an immediate basis for temporary, contract and full-time positions to create win-win relationships for employees and employers. We're in the people business. It's our job to connect great companies with great people. Founded by Valerie Freeman in 1982 to meet growing demand for computer-savvy professionals, Imprimis Group is now one of the largest staffing firms in the Dallas/Fort Worth metroplex, and one... of the largest independently-owned staffing companies in Texas. NICHE INDUSTRY EXPERIENCE Since our inception more than 30 years ago, Imprimis focus on office staffing has expanded into multiple divisions specializing in a variety of industries: Imprimis Staffing administrative, accounting and professional positions. Freeman+Leonard creative and marketing professional talent solutions. BravoTECH specialized IT professional services. Human Capital Solutions offering human resource consulting. Mature Personnel delivering seasoned industry experts for temporary, contract and direct-hire positions. Third Party Pay payrolling services. ANSERTEAM national staffing resource for the US and Canada.
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The job skills required for Customer service representative include Customer Service, Problem Solving, CSR, Written Communication, Flexibility, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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