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Imperial Monumental Solutions
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Retention Specialist
$52k-62k (estimate)
Full Time | Part Time 2 Months Ago
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Imperial Monumental Solutions is Hiring a Retention Specialist Near Phoenix, AZ

Imperial Monumental Solutions (IMS) , we are a marketing firm partnered with Fortune 500 companies such as Spectrum, AT&T, DirecTV ,ADT, Frontier and also now Walmart retailers

We handle billing for small business accounts and assist business owners with renewals and give them specialized pricing. Our aim is to lower their rates once they are out of promotion.

Requirements
- Proficiency in English is required, Spanish is a plus
- Strong communication skills, both verbal and written in English
- Excellent interpersonal skills with the ability to build rapport with customers
- Detail-oriented with strong organizational skills to maintain accurate records
- Ability to work independently as well as collaboratively in a team environment

- Previous experience in a customer service or sales role is a plus
- Provide exceptional customer service and address any concerns or questions
- Utilize sales techniques to upsell products or services to customers
- Maintain accurate records of customer profile

Job Types: Full-time, Part-time

Pay: $17.00 - $25.00 per hour

Expected hours: 35 – 50 per week

Benefits:

  • On-the-job training

Experience level:

  • No experience needed

Shift:

  • Morning shift

Weekly day range:

  • Monday to Friday

Ability to Relocate:

  • Phoenix, AZ: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time | Part Time

SALARY

$52k-62k (estimate)

POST DATE

03/06/2024

EXPIRATION DATE

07/02/2024

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The job skills required for Retention Specialist include Customer Service, Communication Skills, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Retention Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retention Specialist. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Retention Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retention Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retention Specialist job description and responsibilities

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retention Specialist jobs

Develop an understanding of what is needed to create a great client experience.

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Work closely with various business units to develop objectives.

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Step 3: View the best colleges and universities for Retention Specialist.

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