17 Customer service Jobs in Urbana, IL
ImpactLife is Hiring a Customer service Near Urbana, IL
Urbana, IL, USA Req #2273
ImpactLife is the exclusive provider of blood products and services to our partner hospitals in Illinois, Iowa, Missouri and Wisconsin.
The blood center is based in Davenport, Iowa, where ImpactLife's testing, processing, and primary distribution center of blood components is located.
ImpactLife is a not-for-profit 501(c)(3) organization.
Are you looking for an opportunity that makes a difference?Do you want to have an impact in your community?If you answered yes , look no further.
Impact Life is looking for dedicated, motivated individuals who are interested in being an integral part of our Inventory Management and Distribution (IMD) team.
IMD Associates are responsible for communicating daily with our partner hospitals regarding inventory and patient needs, documenting orders, and preparing life-saving blood products for delivery to our hospital clients as well as emergency deliveries and restocking deliveries to other Impact Life locations.
Work Schedule : Wk1 : Tue-Fri 12p-5 : 30p Sat 11a-4p, Wk2 : Tue-Fri 4p-9p Sat 11a-4p
Associate Responsibilities can include :
- Fulfill routine and emergency orders while following appropriate procedures ensuring accurate order entry and order fulfillment.
- Provide excellent customer service to clients.
- Maintain positive and professional communications.
- Assist hospital personnel with inquiries.
- Track and rotate inventory of blood products.
- Investigate and resolve customer concerns.
Qualifications :
- High school diploma or equivalent required.
- Experience in blood or pharmaceutical inventory management / hospital customer relations / logistics is preferred.
- Outstanding interpersonal skills in dealing with all levels of customers and staff (paid and volunteer).
- Must have excellent organizational skills and be able to handle multiple priorities effectively.
- Must have a valid driver’s license.
- Must be able to operate Blood Center vehicles.
- Physical requirements include the ability to stand, sit, and maintain regular and reoccurring physical exertion such as reaching, bending, and lifting for extended periods of time.
- Must be able to lift up to 50 pounds.
What we offer
- Competitive wages
- Paid training
- Advancement opportunities
- An excellent benefit package
- Generous paid time off program
Pre-employment drug screen, background check and MVR report are required.
Last updated : 2024-05-12
Job Summary
Full Time
Ancillary Healthcare
$37k-47k (estimate)
05/14/2024
06/21/2024
bloodcenter.org
MANDEVILLE, LA
50 - 100
1974
KAYE FLORANE
$10M - $50M
Ancillary Healthcare
Related Companies
About ImpactLife
Formerly Mississippi Valley Regional Blood Center, we have evolved into ImpactLife. New name. Same mission. We're an independent, non-profit, community blood center, providing blood products to more than 120 hospitals. Together we change the world. Were a 501(c)3 nonprofit, independent, community blood center, founded in 1974 in Davenport, Iowa. In addition to its headquarters, the Blood Center has regional distribution hubs in central Illinois (Peoria, Illinois and Springfield, Illinois), eastern Illinois (Urbana, Illinois); southeastern Iowa (Ottumwa, Iowa), the St. Louis region (Earth City,... Missouri) and southern Wisconsin (Madison, Wisconsin). ImpactLife collects blood at 19 fixed site donor centers and at more than 5,000 mobile blood drives held each year.
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