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Service Manager
Impact Solutions Raleigh, NC
$101k-127k (estimate)
Full Time | Scientific Services 8 Months Ago
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Impact Solutions is Hiring a Service Manager Near Raleigh, NC

Company Profile: Situated in Raleigh, we stand as a prominent HVAC service provider dedicated to excellence, innovation, and sustainability in commercial HVAC solutions. Over the years, we have established a firm reputation built on quality service, client trust, and the integration of the latest technology in HVAC systems.

Job Overview: We are actively seeking a Commercial HVAC Service Manager to lead and ensure the smooth running of our service division. The role requires an individual well-versed in commercial HVAC systems, particularly in the servicing of large-scale equipment, complemented by an impressive managerial background.

Key Responsibilities:

  1. Service Oversight & Management:

    • Supervise daily activities of the HVAC service division.
    • Guarantee timely and quality servicing, maintenance, and repairs of commercial HVAC systems.
  2. Technical Expertise:

    • Offer hands-on expertise when servicing intricate HVAC equipment, such as chillers, boilers, and VRFs.
    • Troubleshoot and provide resolutions for complex technical challenges while guiding the service technicians.
  3. Team Leadership & Training:

    • Head, train, and mentor a team of dedicated HVAC technicians.
    • Promote a work environment emphasizing safety, professionalism, and ongoing training.
  4. Customer Relationship Management:

    • Forge and maintain relationships with clients to understand and meet their HVAC service needs.
    • Efficiently handle any service-related complaints or concerns to ensure client satisfaction.
  5. Estimation & Financial Oversight:

    • (If involved in estimation) Use industry experience to offer accurate service estimates to prospective clients.
    • Oversee service-related finances to assure profitability and cost management.

Requirements:

  • Residency in or near Raleigh, NC is a must.
  • Proven and stable work history.
  • A minimum of 3 years in commercial HVAC service management.
  • Over 10 years of in-depth commercial HVAC experience, especially in servicing large equipment like chillers, boilers, and VRFs.
  • HVAC service estimating experience is an added advantage.
  • Strong leadership, interpersonal, and communication abilities.
  • Capacity to thrive in dynamic situations and maintain client satisfaction.

Benefits:

  • Competitive remuneration package.
  • Comprehensive health and dental coverage.
  • Opportunities for advanced training and professional growth.
  • A collaborative and progressive working environment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Scientific Services

SALARY

$101k-127k (estimate)

POST DATE

08/25/2023

EXPIRATION DATE

04/20/2024

WEBSITE

impact-solutions.co.uk

HEADQUARTERS

GRANGEMOUTH, SCOTLAND

SIZE

25 - 50

FOUNDED

2002

CEO

KEVIN ROSS

REVENUE

<$5M

INDUSTRY

Scientific Services

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The job skills required for Service Manager include Leadership, HVAC, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Manager job description and responsibilities

A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.

02/28/2022: Frankfort, KY

The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.

02/08/2022: Poughkeepsie, NY

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

01/17/2022: Lansing, MI

Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

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Responsible for understanding each customer's expectations and delivering services as needed.

02/15/2022: Abilene, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Manager jobs

Employers require that a viable candidate for a service manager position possess excellent computer skills.

01/13/2022: Middlesex, NJ

A few years of experience from a service oriented role, preferably with focus on customer experience and account management.

01/25/2022: Atlanta, GA

Experienced leader with proven record providing exceptional customer service operations.

01/21/2022: Grand Rapids, MI

Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.

01/27/2022: Pittsburgh, PA

The service manager must also be able to work under stress besides handle stress.

12/20/2021: Pittsburgh, PA

Step 3: View the best colleges and universities for Service Manager.

Butler University
Carroll College
Cooper Union
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Providence College
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