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Field Service Technician
Impact Solutions Cleveland, OH
$55k-73k (estimate)
Full Time | Scientific Services 0 Months Ago
Save

Impact Solutions is Hiring a Field Service Technician Near Cleveland, OH

Seeking a Field Service Technician located in Ohio midwest region area to provide service to the midwest region. Will do national travel as well when needed.

RESPONSIBILITIES:

·PerformsystemintegrationandinstallationofproductsandassociatedOEMequipmentto meet customerperformancerequirements.

·Provideprojectoversightfromequipmentinstallationthroughperformanceacceptance.

·Instructcustomer’steammembersinthesafeoperationandmaintenanceofproducts.

·Partnerwiththecustomerandrecommendvalue-addedservicesthatwillhelpthe customerrun their businessmoreefficiently.

·Communicateinformationregarding changesmade tocustomerequipment toappropriate internaldepartmentstechnicaldocumentationupdates(manuals,drawings,oldprogram files,documentation,andin-housetrainingprogram.)

·Assistwithgeneratingand/orupdatingtechnicaldocumentation.

·Fit and assemblecomponentsaccordingtospecificationsandverify conformanceof parts.

·Set-up,repair, and operatemachinetoverify functionality,machinecapability,and performance.

·Provideremotetechnicalservicetocustomers.

2.Completeall documentation fullyand accuratelyandsubmittedwithin the specified time frame.

·Servicereportsaretobecompletedfully,accuratelyandclearlyuponthecompletionof eachvisit.Reviewtheinformationontheservicereportwiththecustomerforaccuracyand acceptance

·Completedandsignedservicereports,expensereports,andtimesheetsmustbe submitted weekly

·ItistheFieldServiceTechnician’sresponsibilityto informthecustomerimmediatelyifyou findtheequipmenttobeinanunsafeconditionorbeingoperatedinanunsafemanner. Youaretoissueawrittenhealthandsafetywarningtothecustomerdescribingtheunsafe conditionorunsafeactwitha copysuppliedtotheTechnicalServiceManager,Operations Manager,andTechnicalServicesCoordinatorforplacementinthecustomerfile.

POSITIONREQUIREMENTS:

·Associatesdegree(orequivalent)inMechatronicsorarelatedfield.

·Minimum5years’experienceintechnicalfieldserviceorapplicationsengineering,and/or equivalentMilitaryeducationand experienceservicing electricalequipment.

·Experienceinterfacingwithbothinternalteammembersandexternalcustomersaspartof a solution-based serviceprocess.

·Experiencediagnosingandrepairingmechanical,electromechanical,and/orelectronic equipment.

·ExperiencewithWebapplicationsaswell asMicrosoftsuiteofproducts.

·Self-motivated,innovativethinkerwhoisresultsdrivenandaction-oriented.

·Analyticalthinkingwith root-causeproblemsolvingability.

·Excellentorganizationalskillswithabilitytoadvancemultipleprojectsconcurrently.

·Excellentwrittenandverbalcommunicationskills.

·Operateswith efficiencyandsenseofurgency.

·Willingnesstolearnandadapttochangingenvironmentswithabilitytodeliverresults.

·Demonstratedunderstandingthat customersdetermineoursuccess.

·MusthaveandmaintainavalidDriver’slicense.

·Mustbeabletosecureapassportandwillingtotravelextensivelybothdomesticallyand internationally.

PHYSICALREQUIREMENTSOFTECHNICALSTAFF

·Mustbecapableofstandingforextendedperiodsupto12hoursperday.

·Mustbecapableofworkingincoldenvironments(35-40degreesFahrenheit)andhot environments(90-100 degreesFahrenheit),depending on theconditionsin thecustomer's facility

·Mustbecapableof extensive(80% )overnighttravelandbeable totravelby air

·Mustbeabletoclimbheights,inand outofmachinesandlift up to50lbs;abletoworkin varied customer plant conditions (cold, hot, damp, dusty, high noise level, contact with food and non-foodproducts).

Job Summary

JOB TYPE

Full Time

INDUSTRY

Scientific Services

SALARY

$55k-73k (estimate)

POST DATE

05/28/2023

EXPIRATION DATE

05/12/2024

WEBSITE

impact-solutions.co.uk

HEADQUARTERS

GRANGEMOUTH, SCOTLAND

SIZE

25 - 50

FOUNDED

2002

CEO

KEVIN ROSS

REVENUE

<$5M

INDUSTRY

Scientific Services

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The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.

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