Our client offers results-driven people a place where they can make a difference - every day! You will also have the opportunity to work with other like-minded, self-directed and detail oriented Top Talents in an extremely collaborative and professional environment.

75% Hybrid / Work from Home schedule

Position Description (Principle Duties and Responsibilities)

• Provides customer services relating to sales, sales promotions, installations and communications.
• Process all customer orders / changes / returns according to established guidelines
• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
• Develops organization-wide initiatives to proactively inform and educate customers.
• Develops improvement plans in response to customer surveys .

Requirements

• 1-2 years of experience required
• Must have Skills :
• 1. Analytical-experience working with data to solve problems and develop processes
• 2. Organized
• 3. Communication (customer service orientation)
• 4. Experience with Microsoft Office
• 5. Proficiency in Excel including pivot tables and various functions

Last updated : 2024-05-01