Patient Care Receptionist

Join the REMARKABLE team at SwedishAmerican! As a division of UW Health, we offer patients local access to many world-class specialists right here in Rockford, Illinois and surrounding communities.

We are seeking a Patient Care Receptionist to:

• Join our world-class team of doctors, nurses and other health care professionals in providing everything from preventive health care to highly specialized programs.
• Provide quality care in a compassionate patient- and family- centered environment.
• Perform selected skills: including rooming patient, assisting with treatments and procedures, phlebotomy, EKG and/or monitoring including documenting complete and accurate information specific to department.
• Schedule appointments, answer the phone, take message and maintain patient demographic financial information.
• Greet and direct department patients and visitors and provide assistance as necessary.
• Participate in continuous quality improvement and educational support of departmental philosophy and objectives, as well as Health System initiatives.

Experience/Skills:

• Previous patient care experience in a medical facility preferred.
• Previous receptionist or word processing experience preferred.
• At least one year of professional experience in a clinic setting preferred.
• Good interpersonal, organizational and critical decision-making skills required.
• Must be able to type accurately and have the ability to type 35 wpm is preferred.
• Must be able to operate a variety of general office equipment and use of a computer.
• Able to clearly and calmly communicate in English both verbally and in writing with patients, medical staff and the public.
• Computer experience required.
• Successful completion of annual clinical, age and job specific competencies and skill verification tools required.

Licenses and Certifications:

• Bi-annual CPR certification required.
• Certified Nursing Assistant or Patient Care Technician preferred.

Pay:
SwedishAmerican offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
SwedishAmerican serving northern Illinois and southern Wisconsin communities-also a Magnet®-designated facility- is dedicated to delivering high quality healthcare and strategies to keep our patients and their families well. In fact, quality drives all that we do. In recent years, our commitment to quality and excellence has resulted in more national awards, for quality and preference than any other health system in northern Illinois.

SwedishAmerican, A division of UW Health values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.