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Infinity Management Group is a firm that specializes in consulting and sales for some of the most exciting and well-known companies in the nation. Creating personal relationships is the foundation of our firm. We uphold long-standing relations with our clientele not because we are the biggest, but because we strive to be the best. Plain and simple - Using our direct marketing methods, we have continuously achieved dramatic results for clients, both large and small, from many different industries.
The ideal Customer Communications Associate candidates will possess a "second-to-none" work ethic and an unbelievably positive business attitude. We've created a working atmosphere that has not only proven effective, but energetic and fun, so YOU must be too! A big part of Infinity Management Group's success is based on a foundation of every day being different while having unlimited opportunities - every team member contributes to the expansion of the company.
Responsibilities of a Customer Communications Associate:
Providing Product or Service Information: You'll need to have a deep understanding of the company's products or services to provide accurate and helpful information to customers who have questions or need assistance.
Resolving Customer Issues: Addressing customer complaints, problems, or issues in a professional and efficient manner is a key part of the role.
Processing Orders and Requests: Assisting customers with placing orders, tracking shipments, processing returns, and handling other transactional tasks.
Managing Communication Channels: Monitoring and managing communication channels to ensure timely responses and efficient handling of customer inquiries.
Documenting Interactions: Keeping detailed records of customer interactions, inquiries, complaints, and resolutions in the company's CRM (Customer Relationship Management) system.
Customer Communications Associate will focus on the following areas:
Customer Communications Associate Candidates must represent the following:
#LI-Onsite
Full Time
Wholesale
$64k-79k (estimate)
05/22/2024
08/18/2024
img.com
BEVERLY HILLS, CA
3,000 - 7,500
1960
DIANNE MCPHERSON
$10M - $50M
Wholesale
The job skills required for Customer Communications Associate include Customer Service, Problem Solving, Communication Skills, Leadership, Coordination, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Communications Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Communications Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Communications Associate positions, which can be used as a reference in future career path planning. As a Customer Communications Associate, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Communications Associate. You can explore the career advancement for a Customer Communications Associate below and select your interested title to get hiring information.