Job Summary :

• As a Tech Support Specialist, your primary responsibility will be to provide prompt and effective troubleshooting support to resolve technical issues.
• You will also play a crucial role in setting up new computer systems, configuring user profiles, and delivering training on Apple devices and software applications.
• In addition, you will be responsible for onboarding new users and handling offboarding tasks.
• You will participate in a rotational schedule for weekend maintenance activities.

Qualifications :

• Proven experience in software installation and providing comprehensive support for workstations.
• Familiarity with Microsoft Teams and other Microsoft 365 applications.
• Proficiency in Windows 10 Operating System, including system setup and configuration.
• Solid understanding of networking concepts, server hardware, switching hardware, and cabling.
2 days ago