2 Information Systems Technician I - Desktop Support Jobs in Chicago, IL
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Illinois Secretary of State is Hiring an Information Systems Technician I - Desktop Support Near Chicago, IL
| Office of the Illinois Secretary of State |
| Alexi Giannoulias |
- Performs technical duties in the installation and maintenance of hardware and software configurations. Assists with coordinating large scale network modifications/enhancements. Assists with hardware and software installation, relocation, and/or removal. Assists with large-scale computer hardware.
- Conducts remote troubleshooting. Tests alternative pathways until issues are resolved. Configure desktop applications to meet business requirements.
- Works with Cyber and Information security teams to remediate vulnerabilities on end-point devices. Works closely with application development /application support teams to ensure applications are compliant with ILSOS security standards.
- Supports the use of SCCM and Intune systems to deploy changes when needed. Ensures both the applications and operating systems are patched to correct levels. Diagnose issues with deployments or installations. Improve enterprise processes to ensure environments are up-to-date and secure.
- Travels as necessary for education and meetings.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
- Working knowledge of SCCM and Intune. PowerShell scripting experience is a plus.
- Working knowledge of office automation products and computer peripherals, like printers and scanners.
- Knowledge of network security practices and anti-virus programs.
- Ability to perform remote troubleshooting and provide clear instructions.
- Excellent problem-solving and multitasking skills.
- Customer-oriented attitude.
- Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
- Ability to lift/carry 0 – 50 lbs.
- Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
Job Summary
Full Time
Public Administration
$50k-62k (estimate)
03/04/2024
04/24/2024
cyberdriveillinois.com
SPARTA, IL
200 - 500
1936
$10M - $50M
Public Administration
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About Illinois Secretary of State
As the second-largest constitutional office, the Office of the Secretary of State is visited by more Illinois residents than any other in state government. The office also is an important resource for educating citizens about issues that affect their everyday lives, including anti-drunk driving, traffic safety, school bus safety, securities fraud, literacy, and organ/tissue donation. The office's functions are described in the Illinois Constitution, mainly addressing the Secretary of State's duty to maintain official state records and the state seal. However, law and tradition have assigned ma...ny additional responsibilities to the office, which has one of the largest and most diverse collections of responsibilities of any of its counterparts nationwide. These duties are divided among 20 departments employing approximately 4,000 people, whose responsibilities range from maintaining the 20 buildings in the Capitol Complex, to overseeing the state's network of libraries, to preserving some of the state's most precious historical documents. Still, to many Illinois citizens, the Secretary of State's office is the place to go for a new driver's license or license plates. As such, Secretary White has worked diligently to enhance customer service, promote safety on Illinois roads, and strengthen the integrity of the office.
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