• Process and correct documents submitted to generate payroll, including but not limited to court orders, budgets, and/or employee documents.
• Troubleshoot missing or incomplete files and/or paperwork.
• Maintain individual staff and client payroll files.
• Update information in the FMS system to reflect accurate applicant and worker information.
• Complete applications for government reporting numbers such as FEINs and Unemployment Numbers.
• Maintain a high conversion rate and achieve and/or exceed production requirements as set by leadership.
• Perform background investigations and apply client standards for criminal history reviews.
• Process Worker's Compensation applications and related documents.
• Provide courteous and professional customer service in all internal and external communications both in person and over the phone.
• Perform other related duties as assigned.

Minimum of a High School Diploma or GED required with an Associate’s Degree preferred. Two years of experience in a related field. Demonstrated flexibility in dealing with change and continuous efforts to improve processes. Ability to establish and maintain a positive working relationship with team members, clients and the public. Ability to maintain strict confidentiality and perform work with a high degree of accuracy. Ability to effectively utilize and/or learn both PC based and mini-computer software. Ability to coordinate work to meet deadlines. Knowledge of relevant bookkeeping/accounting principles. Ability to prioritize duties and function effectively in a multi-task environment. Ability to operate under and explain agency and departmental procedures and guidelines.

The work environment can be busy and noisy. This is a high traffic department; there are many frequent interruptions and people seeking assistance in a wide variety of functions. Includes working in a normal office environment with frequent sitting as well as walking around office area. Use of office equipment such as copier, fax, phone, computer, etc.

This is a general outline of the essential functions of this position and shall not be construed as an all-inclusive description of all work requirements and responsibilities that may be inherent in this position. The employee may be required to perform other job-related duties as requested by the designated work leader(s). All requirements are subject to change over time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

CFI is an Equal Opportunity/Affirmative Action Employer and promotes a Drug Free Work Environment