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1 Hotel Guest Service Agent /Night Auditor Job in Florence, SC

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IHG Hotels Group
Florence, SC | Full Time
$25k-32k (estimate)
3 Weeks Ago
Hotel Guest Service Agent /Night Auditor
IHG Hotels Group Florence, SC
$25k-32k (estimate)
Full Time | Accommodations 3 Weeks Ago
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IHG Hotels Group is Hiring a Hotel Guest Service Agent /Night Auditor Near Florence, SC

We are currently searching for the best and brightest in the customer service industry to fill our Night Auditor and Front of the house role.

We are looking for a strong individual who can help continue providing great Guest service throughout the operations. This person will need to possess the ability to complete shift tasks solely on their own during the overnight shift. Also, the skills desired for this position are, but not limited to; great personality, motivation to go above and beyond, ability to multitask, and great attention to detail.

Night Audit is responsible for balancing all the revenue and expense transactions which occur during the day at the hotel, balancing the guest ledger on a daily basis and complete all necessary reports. The ideal applicant should be capable of working autonomously with no one to assist him or her with the basic functions, such as checking guest in and out, reconciling accounts, responding to guest complaints, and taking the initiative for necessary tasks.

Must be able to work during the overnight hours including weekends and holidays.

  • Must have 1-2 years of hotel OPERA PMS, preferably night audit.
  • Must understand all aspects of the front desk and guest services.
  • Must be outgoing, upbeat and pays attention to detail.

Job Type: Full-time

Pay: $9.50 - $10.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • On call
  • Overtime
  • Weekends as needed

Work setting:

  • In-person

Experience:

  • Hotel experience: 1 year (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$25k-32k (estimate)

POST DATE

04/23/2024

EXPIRATION DATE

08/20/2024

HEADQUARTERS

UXBRIDGE

SIZE

200 - 500

FOUNDED

1996

CEO

MELINDA MARIE RENSHAW

REVENUE

$200M - $500M

INDUSTRY

Accommodations

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