Responsibilities

The Telesales Representative sells company products to customers via telephone or electronic inquiries.

• Must close the sale on products, systems and / or services.
• Sales typically made through inbound telephone sales activities.
• Does not require in-depth technical knowledge of the product.
• Acts as part of a sales team, and supports field sales staff.
• May sell lower-tier products, supplies, components, etc.
• Responds to customer inquiries for the purpose of taking orders.
• May respond to web and / or fax inquiries and orders.
• Focuses on retaining and growing an existing customer base.
• May also be involved in order fulfillment, post-sales or administrative related activities.
• May perform customer database tracking activities.
• May carry team or individual quota.

Qualifications

Education :

High School degree or equivalent; associates degree preferred.

Experience :

1 year of related experience is required.

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

Last updated : 2024-04-30