84 Customer Service Representative Jobs in Lansing, MI
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Best Friends Pet Hotel is Hiring a Customer Service Representative Near Lansing, MI
We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 40 locations in more than sixteen states and have been in business for nearly 30 years.
If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!
We Offer
- Health, dental, vision, life insurance, STD/LTD, 401K with company matching
- Paid vacation
- Uniforms
- Pet supply and service discounts and more!
- Main lobby operations – check-ins, check-outs, guest visits and tours, answering general
- Answering and handling calls in a professional manner
- Maintaining cleanliness
- Maintaining cleanliness
- Scheduling
- File maintenance
- Data entry
- Possess a love of animals
- Displays a professional manner at all times
- Ability to work evenings, weekends & holidays
- Lift/carry 40 pounds or more
- Able to stand/walk for eight hours a day
- Able to work in a fast-paced environment
- Able to work on a computer system
- Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.
- Welcomes both human and pet guests
- Can correctly identify animal body language/behavior
- Follows safe handling procedures
- Checking in and out of pet guests while providing excellent customer service
- Escorts pets to and from their rooms
- Takes reservations over the phone
- Can work both individually and as a team player while performing duties
- Contributes in maintaining the cleanliness of the facility
- Communication with management and other team members
- High School Graduate or Equivalent
- At least 1 year of professional animal experience
Job Summary
Full Time
Consumer Services
$36k-46k (estimate)
05/21/2024
06/06/2024
bestfriendspetcare.com
CINNAMINSON, NJ
500 - 1,000
1992
PEGGY CAPERTINS
$200M - $500M
Consumer Services
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About Best Friends Pet Hotel
Founded in 1990, Best Friends Pet Hotel has enjoyed leader of the pack status for almost 30 years. With 30 locations, including Walt Disney World, we provide customers with the absolute best pet care in a convenient and friendly atmosphere where safety, comfort, and fun are at the core of what we do. We offer boarding, Doggy Day Camp, grooming, and training services. Best Friends Pet Hotel is committed to growing and expanding it's best-in-class pet care services to locations nationwide - setting the standard in creating a home away from home and treating our pet guests like family. Learn more... at http://www.bestfriendspetcare.com/
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The job skills required for Customer Service Representative include Customer Service, CSR, Scheduling, Data Entry, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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