IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.
Overview
IGT is looking for a Project Coordinator for an exciting role to join our growing and vibrant Marketing Services team. As a crucial member of our B2C full-service digital marketing team, you will coordinate daily operational issue management (investigation, resolution, follow-up, communication) for multi-product iLottery and online real-money gaming customers.
The ideal candidate will be highly motivated, proactive, with excellent technical, interpersonal and communication skills.
Responsibilities
•Act as the operations point of contact for help desk and Georgia Lottery
•Monitor projects/operations and escalate any issues that arise
•Engage internal teams to ensure issue capture
•Track problem resolution across involved technical teams
•Provide updates on projects/operations to client
•Communicate with client on project specific activities, such as meeting summaries and action points
•Liaise with client to identify and define requirements, scope and objectives of projects
•Make sure that clients' needs are met as projects evolve
•Work with the project managers to ensure project outcomes match requirements
Qualifications
•Bachelor's degree in Business Administration, Management, or equivalent
•1 to 2 years of in a business or project administrative position
•Computer skills in Microsoft Office (Word, Excel, Outlook and PowerPoint) required
•Organization skills to take initiative and manage multiple tasks and work independently in a demanding, dynamic environment.
•Communication, collaboration, and relationship management skills to effectively engage with stakeholders and deal with a diverse set of problem
•Willingness to work as part of a team and contribute to the success of the group.
•Excellent verbal, written, and interpersonal skills, must be fluent in English
•Customer first and efficiency of work as core values mandatory
•Able to pass a Security Background Investigation
Keys to Success
•Building collaborative relationships
•Decision making
•Drive results
•Foster innovation
•Personal energy
•Self-leadership
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IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $ - $. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.