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The Customer Project Coordinators are primarily responsible for the timely and accurate fulfillment of all special order and installation projects from after the initial sale through project completion, ensuring complete customer satisfaction. The Customer Project Coordinator proactively contacts customers to keep them informed of the status of the install, any preparation required for install, and any other information regarding the order (e.g., time of installation). The Customer Project Coordinator also reacts to customer calls when there are questions and concerns with installations. The Customer Project Coordinator initiates contact with vendors and service providers in order to ensure that confirmations, shipment and installation dates are provided, make inquiries about product availability, product receipts and place any re-orders and provide order updates. The Customer Project Coordinator will interact with vendors, installers, associates in the stores, trucking/shipping companies and the customers to ensure that excellent customer service is achieved
Key Responsibilities:Full Time
$59k-75k (estimate)
04/10/2024
06/08/2024