Job Summary:

The Technical Manager is responsible for multiple client-based, or rollout specific projects as assigned by the Program Manager. The Technical Manager supervises multiple Field Engineers to ensure all contracted work is commissioned in accordance with IES standards and customer requirements. This includes, but is not limited to safety, quality, scope, staffing, financial management, schedule management, material management, risk management, project deliverables, and the overall client relationship.

Job Duties and Responsibilities:

1. Team Leadership: Lead, mentor, and guide a team of technical experts, including Field Engineers, Technicians, and other support staff to ensure cohesive teamwork and efficient project execution. Foster a collaborative and empowering work environment to maximize productivity and creativity.
2. Technical Strategy: Collaborate with Program Management to define the technical vision and strategy for the program. Identify opportunities for innovation and improvement for technology processes and tools.
3. Resource Allocation: Effectively allocate resources across projects to optimize productivity and achieve project milestones.
4. Technical Expertise: Keep up to date on emerging technologies and industry trends. Provide technical guidance and expertise to the project team to overcome challenges and maintain technical excellence.
5. Project Status Updates: Maintain project status reports for program projects and report weekly to the Program Manager. Track critical project milestones and ensure commissioning is properly completed.
6. Project Test Results: Maintain a comprehensive test result management program in accordance with IES standards and the customer’s requirements. Ensure that all testing equipment used is maintained in accordance with the manufacturer’s guidelines and customer’s specifications. Ensure proper maintenance and auditing of test result files.
7. Staff Training: Develop a field staff training plan using IES and manufacturer training courses and certifications. Recommend specific training courses for field staff and document all completed training and certifications.
8. Process Improvement: Continuously develop and improve processes, methodologies, and tools to enhance efficiency, productivity, and product quality.
9. Stakeholder Communication: Coordinate ongoing communication between clients, stakeholders, and other cross-functional teams to understand the requirements, communicate project progress, and to manage expectations.
10. Performance Evaluation: Conduct regular performance evaluations for team members, providing feedback on areas of improvement, and recognizing outstanding achievements.
11. Other responsibilities as assigned.

Physical and Mental Requirements:

• Must be self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvements.
• Must promote the culture and mission of IES, as well as program objectives, to all employees, vendors, clients, and business partners.
• Must have proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.
• Must have proven high-level skills to interpret blueprints and other project documents, including but not limited to scope, specifications, reporting, and quality metrics.
• Must be able to travel within branch territory and/or regional territory as needed.
• Must have the ability to learn Company and customer project management systems.
• Must be able to successfully secure and maintain a Company-sponsored American Express credit card.

Education, Certification, License, and Skill Requirements:

• Must possess at least a high school diploma or equivalent; bachelor’s degree preferred.
• Must have experience in customer interactions and General Contractor interactions.
• Must have a minimum of five (5) years of supervisory or managerial experience.
• Must have a minimum of five (5) years of experience in the telecommunications industry.
• Must be proficient with Microsoft Office (Word, Excel, and MS Project).
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must have demonstrated and verifiable ability to create and manage a project schedule, scope of work, and detailed associated tasks, from project initiation through final completion and customer turnover.

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

PLEASE NO AGENCY CALLS. 
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 

View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement

View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

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