Status: Full-time, exempt

Schedule: M-F, 8.30a.m. - 4.30p.m., including occasional evening and weekend work and approximately 30% travel based on seasonal business needs and position requirements.

Reports to: Senior College Relations Manager

Direct reports: None

Start date: ASAP

Location: Chicago, Illinois or Remote

About us:

Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believes in creating once-in-a-lifetime educational adventures that transcend expectations.

From our headquarters in Chicago to our 400 study abroad programs in 85 global locations worldwide, we create authentic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad - especially in a fun, safe, and superior academic and cultural environment.

We believe so strongly in the power of our program, that we actively recruit students from underrepresented populations and provide millions in scholarships and aid year after year. We are proud that our students are as diverse and exciting as the countries we study.

We're not ashamed to admit, we're a little bit obsessed with study abroad.

When you join IES Abroad, you are a part of a diverse community of global leaders who know that our differences in skills and backgrounds are just as important as our shared passions and mission. Our work to educate students to become global leaders is grounded in our commitment to diversity, equity, inclusion, and anti-racism. We are a global organization made up of colleagues with a variety of backgrounds, cultures, and perspectives, and we are committed to creating an inclusive, welcoming environment for all employees, surrounded by a mix of talented professionals. You'll want to come to work and, more importantly, want to stay and advance our mission together.

Summary of position:

The College Relations Assistant position is for assisting College Relations Managers in their three primary functions: to recruit students to apply and attend IES Abroad programs; to provide top quality pre-departure advising, preparation, and service for all IES Abroad students; and to provide high quality service and to manage relationships with U.S. colleges and universities in the IES Abroad consortium.

The Assistant is responsible for supporting the various aspects of college relations for designated schools, prospective applicants to IES Abroad programs, completing data entry related to departmental activities, and supporting projects within the department.

Essential job responsibilities & duties:

• Support College Relations Managers with tasks to recruit student applicants and enrollees.
• Respond to prospect questions and requests in a timely manner.
• Support College Relations Managers wtih study abroad advisor questions and requests and respond in a timely manner.
• Support College Relations Managers with student application follow up, reporting projects, and presentations with designated schools.
• Support College Relations initiatives in coordination with College Relations Managers at designated schools.
• Entering student information into database.
• Conduct recruitment events in coordination with College Relations Managers at designated schools as needed.
• Student engagement (recruitment) events (e.g.: Greek life; school clubs, etc.) as appropriate.
• Serve as part of a rotating group of staff handling after-hours calls.
• Maintain excellent records of all communications, utilizing database and web technology in all daily functions.
• Regular and predictable attendance is an essential function of this position.
• Commit to and demonstrate values and promotion of diversity, equity, inclusion and anti-racism.
• Other duties and projects as assigned or required.

Experience & Qualifications/Skills:

• 1-2 years of experience in the field of study abroad or related experience in higher education preferred.
• Strong written and interpersonal communication skills.
• Strong organizational skills.
• Excellent Excel spreadsheet, Microsoft Office, and database skills.
• Ability to prepare and present effective presentations
• Strong customer service skills and focus
• Ability to travel 15%
• Ability to work with social media.
• Ability to work both independently and as part of a team comprised of Chicago-based and field-based staff
• Exceptional team player: proactive and responsible, with the ability to learn rapidly
• Strong organizational skills, ability to prioritize multiple projects and meet deadlines
• Ability to handle/manage high call and email volume
• Passion for embracing business process improvement opportunities
• Excellent attention to detail
• High level of enthusiasm , energy, flexibility and diplomacy
• Friendly phone presence
• Ability to demonstrate values and promotion of diversity, equity, inclusion, and anti-racism required.
• Personal study abroad experience preferred
• Enthusiasm for study abroad.

Education, Licenses and/or Certifications etc:

• Bachelor's degree required.
• Must have valid US Driver's license and ability and willingness to drive as required.

How to Apply:

All applicants should submit an application including cover letter, resume, and salary requirements by clicking 'Apply Now' at the side of this page.

Please visit www.IESabroad.org/jobs for more information about working at IES Abroad. If you require an accommodation with the application process, please email IESAbroad-Careers@iesabroad.org.

Equal Opportunity Employment:

IES Abroad is an equal opportunity employer and encourages applications from all qualified candidates. We strive to treat people with respect; fully utilizing employee's abilities and promoting workforce diversity.

We are proud to be an equal opportunity employer, and do not discriminate against any applicant on the basis of race, color, ancestry, sex (including pregnancy), age, national origin, citizenship, religion, marital status, disability, sexual orientation, gender identity and/or expression, veteran status, and/or any other status protected by applicable laws.