1 Help Desk Technician I - Remote Job in Indiana, PA
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IDEMIA is Hiring a Remote Help Desk Technician I - Remote
Overview
IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.
Responsibilities
- Support IDEMIA Civil Identity customers
- Provide first level phone support in fast paced environment
- Follow defined processes and policies to resolve issues or escalate
- Communicate with peers and peer groups to assist customers
- Document all calls and work in our ticket system
- Create FAQ and knowledgebase articles
Qualifications
- High school diploma or general education degree (GED)
- Previous help desk experience
- Technical certifications such as A , Network , etc. preferred
Job Summary
Full Time
Specialty Trade in Construction
$49k-61k (estimate)
04/17/2024
05/10/2024
idemia.com
BILLERICA, MA
7,500 - 15,000
2017
$1B - $3B
Specialty Trade in Construction
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About IDEMIA
IDEMIA, the global leader in Augmented Identity, provides a trusted environment enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. Securing our identity has become mission critical in the world we live in today. By standing for Augmented Identity, an identity that ensures privacy and trust and guarantees secure, authenticated and verifiable transactions, we reinvent the way we think, produce, use and protect one of our greatest assets our identity whether for individuals or for objects,... whenever and wherever security matters. We provide Augmented Identity for international clients from Financial, Telecom, Identity, Public Security and IoT sectors. With 15,000 employees around the world, IDEMIA serves clients in 180 countries.
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The job skills required for Help Desk Technician I - Remote include Help Desk, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician I - Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician I - Remote. Select any job title you are interested in and start to search job requirements.
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