3 associated alarm systems inc Jobs
Associated Insurance Systems Services Inc. is Hiring a Customer Care Specialist Near Henrico, VA
Job Description
Role
- As a Customer Care Specialist, you will be responsible for handling customer inquires and ensuring customer satisfaction
Responsibilities:
- Fielding incoming calls
- Accepting customer payments
- Employing customer retention strategies
- Explaining client coverage
- Amending policies
- Property & Casualty Insurance License
- Outstanding customer service skills
- Excellent verbal and written communication skills
- Strong problem solving skills
- Willingness to learn
- Skilled multi-tasker
- Exceptional computer skills
- Hybrid work Schedule
- Competitive compensation
- Fun office culture
- Fast paced environment
- No weekends
- Staff outings
- Paid holidays
- Paid Time Off
- Opportunity for advancement
- Minimum of a high school diploma or equivalent
- 3 years customer service or related experience
- Ability to work independently and with a team
- Our agency is dedicated to the development and growth of our team members. We have more that 30 years of experience in the industry. Our customers choose us because of our industry knowledge, professionalism and client advocacy.
Job Summary
Full Time
$45k-57k (estimate)
04/22/2024
05/05/2024
The following is the career advancement route for Customer Care Specialist positions, which can be used as a reference in future career path planning. As a Customer Care Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Specialist. You can explore the career advancement for a Customer Care Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Specialist job description and responsibilities
Analyze customer complaints and provide appropriate corrective actions.
01/14/2022: Sumter, SC
Assist directly or route customers to the appropriate personnel for assistance.
02/25/2022: Tuscaloosa, AL
Ensure to provide excellent customer service through phone, e-mail, chat, etc.
02/28/2022: Raleigh, NC
They are responsible for responding to the escalated tier of customer calls and quality assurance measures.
01/07/2022: Buffalo, NY
As a job, customer care specialist are responsible for addressing customer needs and ensuring they have a good experience.
03/06/2022: Brownsville, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Specialist jobs
A good Customer Support Specialist has sharp leadership skills, a willingness to help others with problems and strong communication skills.
12/17/2021: Milwaukee, WI
Aside from the skills, customer care specialists should also have emotional strength.
02/02/2022: Santa Maria, CA
Customer Service specialists should be able to see things from the customer’s viewpoint and provide feedback to the customer(s) as at when due.
12/17/2021: Boca Raton, FL
Customer Care Specialist should be patient, and should also have good communication and problem-solving skills.
03/13/2022: San Antonio, TX
Similar to associates, CS specialist are often the first employees to respond when a customer submits a support request.
01/30/2022: Terre Haute, IN
Step 3: View the best colleges and universities for Customer Care Specialist.
