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The primary responsibilities of this position are in support of customer facing IT solutions for the Hawaii state and local police operations as well as the TSA. This includes interface with the Customer and communicating with the Field Service Manager to ensure that IDEMIA remains in compliance of contractual obligations. You will join an established team who maintain our similar product lines. You will be involved with deploying and maintaining IDEMIA provided customer solutions and establish yourself in a support role that will keep you securely employed for years to come as one of our subject matter experts on our operations team.
Essential Job Functions (includes but is not limited to):
Participate in after-hours On Call Rotation.
Possess excellent verbal and written communication as well as interpersonal skills to be able to interact effectively and precisely with company staff and clients.
Implement good decision-making skills to be able to take appropriate actions within the framework of established department and company policies and practices in a remote environment.
Full Time
Specialty Trade in Construction
$54k-69k (estimate)
07/07/2023
02/23/2025
idemia.com
BILLERICA, MA
7,500 - 15,000
2017
$1B - $3B
Specialty Trade in Construction
IDEMIA, the global leader in Augmented Identity, provides a trusted environment enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. Securing our identity has become mission critical in the world we live in today. By standing for Augmented Identity, an identity that ensures privacy and trust and guarantees secure, authenticated and verifiable transactions, we reinvent the way we think, produce, use and protect one of our greatest assets our identity whether for individuals or for objects,... whenever and wherever security matters. We provide Augmented Identity for international clients from Financial, Telecom, Identity, Public Security and IoT sectors. With 15,000 employees around the world, IDEMIA serves clients in 180 countries.
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The job skills required for Field Service Technician II include Field Service, Customer Service, Problem Solving, Written Communication, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician II positions, which can be used as a reference in future career path planning. As a Field Service Technician II, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician II. You can explore the career advancement for a Field Service Technician II below and select your interested title to get hiring information.