Brief Description

Conducttraining programs, including but not limited to new hires, new processes orprograms, and retraining

Responsibilities

oTravel to stores for on-site training, as needed.

oPromote customer service and satisfaction throughcontinued employee awareness training.

oTrack and support situations of non-compliance with therules, processes and procedures established by the company

oAbility to influence others with a positive attitude

oBeing entrepreneurial and highly intuitive

oShow confidence, patience, discretion, good judgment,strong decision-making and problem-solving skills

oBe a store support person, even be a link between thestores and the corporate office, as needed

oAbility to interact professionally with all levels ofthe organization and communicate through a positive influence

oDevelop and assist in the implementation of newprograms, policies and/or procedures

oDevelop and assist in the evaluation and effectivenessof training and development programs

oDevelopment of training materials, such as manuals,quick reference aids, PowerPoint presentations, and other training supportmaterials

oPreparation and updating of store menus and recipes.

oPreparation of recipes costs, as needed or when requiredby Management.

oGenerate weekly and monthly training reports, amongothers.

oCreation and/or updating of trainings in the Netchexsystem.Entry into the Netchex system of trainings performed toemployees.

oPreparation of training certificates made to employees.

oPreparation and updating of reports (alcohol andtobacco, forklift, training, etc.), as needed.

oRequest, delivery and tracking of managers' uniforms, asneeded.

oCoordination of trainings with external suppliers whenrequired.

oCoordination of new preparations, tasting and monitoringof approval with management (kitchens, pastry, etc.).

oPrinting, plasticizing and sending documents to stores(menus, certificates, etc.)

oArchive training documents.

oOther training-related tasks, as assigned to you

TrainingCoordinator Top Skills & Proficiencies

oStrong organizational and planning skills with specific attention todetail

oGood character, high integrity and have the ability to maintainconfidentiality

oExcellent verbal and written communication skills, bilingual a plus

oPossess excellent customer service skills and has a passion to serveand train others

oBilingual Spanish/English

oBachelor’s Degree in HR- related field