Executive Assistant

Company Overview

ID.me is simplifying how individuals securely prove and share their identity online. With their secure digital identity network, ID.me is doing for identity what Visa did for financial transactions. ID.me empowers people to fully control their own data through a portable and trusted login so they don’t need to create a new password at each site they visit.

The COVID-19 pandemic accelerated a massive digital migration for many critical services. These services require a trusted identity to ensure an individual is who they claim to be while keeping out fraud. Identity verification that serves only one organization is costly and time-intensive. Separate passwords for each application add to consumer frustration. With ID.me, login and identity credentials move with an individual so they only need to verify once.

ID.me is a federally-certified identity provider at the highest standards NIST has set for consumer identity verification and login. ID.me is one of only four companies in the United States of America certified by the federal government to bind a legal identity to a digital login.

In addition to providing individuals with complete control over their credentials and data, the company has a “No Identity Left Behind” initiative to expand access and inclusion for all individuals through a video chat verification process. ID.me is passionate about building a robust identity network that does not compromise access for hard-to-identify groups.

Role Overview

ID.me is seeking a driven Executive Assistant to join our growing team. In this role, you will provide support to our Executives by acting as a force multiplier to increase their effectiveness. You will anticipate the needs of your Executives and their team members and help them stay focused on their projects by resolving operational and administrative issues before they arise. You move quickly with the changing environment and are up to date with the needs of the Executive you support.

You will significantly improve Executives’ productivity by 1) managing their time and focusing their work and 2) acting as an extension of the Executive on some tasks, projects, and some decisions.

You will be at the heart of what makes the organization tick – you will manage calendars, coordinating schedules, improving the effectiveness of meetings, and focusing the executive on the most company-critical objectives. As you seek to make the Executive you support more efficient, you will take on a variety of tasks: basic project management, meeting preparation, light event planning and coordination.

If you are detail-oriented with a passion for rolling up your sleeves to do what it takes to get important tasks done, then this is a great opportunity for you.

Responsibilities

• We’ll start with what this job is not: This job is not just an extensive array of administrative tasks (managing and improving calendars, schedules, appointments, expense reports). You must be excellent at those things but your excellence and efficiency gives you bandwidth to contribute in a much more comprehensive way.
• Focus executives by providing “gatekeeper” service
• Examine and optimize existing operations (meeting cadence, agendas, reports)
• Liaise with the Executive Assistant team to build strong working relationships and to ensure success for the ID.me Leadership Team
• Assist in the preparation of professional presentations for a variety of internal and external meetings
• Assist with various ad-hoc projects – e.g., project management and tracking, documentation

Ideal Qualifications

The qualifications below are ideal, but not all are required. We encourage candidates to apply if they satisfy some, but not all of the qualifications.

• At least 5 years of experience providing support to multiple VP and/or C-level executives
• Proficient in Google G-Suite (Email, Calendar, Sheets, etc)
• Ability to manage multiple time-sensitive projects simultaneously
• Desire to stretch beyond comfort zone to assume new responsibilities, grow, and learn
• Strong communication and interpersonal skills
• Extremely organized with strong attention to detail
• Proactive self-starter who takes the initiative, owns projects and meets deadlines

Ideal candidate will thrive in the following culture:

• Must have an obsession for constant improvement
• Ability to thrive when there are changing priorities and shifting of gears
• Strong oral and written communication skills
• Collaborative mentality – must have experience working in a fast-past team environment
• Willingness to roll up sleeves and work across departments and the company
• Ability to communicate effectively with all levels within an organization
• Understands the importance of professionalism and confidentiality
• Bachelor’s or Associate’s degree preferred
• Must be a team player with a strong, self-managing work ethic
• Must be a self-starter with a passion for learning and continuous improvement

Note that candidates must be located in the continental U.S.

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