Overview:

Our coworking center services multiple businesses in its one location, providing flexible space solutions and administrative assistance to our clients. We provide a turn-key solution for start-ups, independent companies, and small firms.

Our services include virtual offices, long/short term tenancies and conference rooms. To better understand our business model, feel free to Google “Coworking”!

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Duties:

- Receiving visitors, clients and potential customers.
- Answering incoming calls and assisting customers with their inquiries or concerns
- Providing information about products, services, and company policies
- Processing reservations for internal and external clients
- Resolving customer complaints or issues in a professional and timely manner
- Maintaining accurate customer records and updating information as needed
- Be proactive to anticipate client's needs and be able to upsell services
- Assisting with administrative tasks such as data entry, filing, and document preparation --- Opening and closing duties

Requirements:

- Bilingual in English & Spanish is required (fluency and clarity are an absolute MUST)
- Previous experience in a customer service role is preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient in using office software (e.g., Microsoft Word, Excel)
- Familiarity with phone systems and ability to handle high call volumes
- Ability to multitask and prioritize tasks effectively - Professional appearance and acumen ------------Punctuality is a MUST

If you are a dedicated individual with a passion for providing exceptional customer service, we would love to hear from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Aventura, FL 33180: Relocate before starting work (Required)

Work Location: In person