This role facilitates writing and documentation for all of ICM controls. Its purpose is to provide quality documents that are written in a clear and concise manner with a style appropriate for each function and/or department; i.e., flyers, sales literature, technical instructional documents, correspondence, reports, presentations, etc.
RESPONSIBILITIES:

• Designs, writes or edits a variety of documents used throughout the organization.
• Creates and/or reviews, and edits documents prior to their release in DCentral (ICM document database). Documents are reviewed on a three (3) year rotation.
• Works with Engineering staff to launch new products from design to release. This includes conceptualizing sales literature through technical instructional documents.
• Designs checklists, tables, and any other type of document or visual aid needed.
• Manage all entries into DCentral, industry related and proprietary software database.
• Manages document flow with specific processes: i.e., PPAP, CAPA, ISO
• Work with the Production Dept. to assess document accuracy. If necessary, edit and bring updated document (with control stamp) to shop floor, and then release for general staff access.
• Attends all Quality Assurance meetings and select meetings with other departments.
• Works with external entities with regard to ISO certification; i.e., audits, CAPAs. Position also edits related forms and manuals.
• Collaborates with other departments and assist with their document needs.
• Assists with all other elements and/or projexcts related to Quality Assurance. Serve on projects and/or committees as needed

QUALIFICATIONS:

• BA in English (or combination of education and experience).
• Minimum five (5) years writing experience (or two (2) years technical writing experience w/BA/BS)
• Ability to communicate thoroughly both in writing and in-person
• Ability to learn industry related and proprietary software quickly
• Comprehensive and thorough knowledge of Microsoft Suit
• Competency with graphics software/programs.
• Strong visual acuity
• Ability to work with deadlines and special requests
• Ability to handle high maintenance personalities
• Ability to ameliorate and/or diffuse others to include but not limited to:
• Customers
• Vendors
• Auditors
• Co-workers
• ICM employees from other departments
• Any others where the situation warrants interjection
• Must be able to prioritize work
• Must be an organized self starter and able to work independently
• Ability to collaborate, digest and utilize information from other departments outside realm of expertise
• Ability to problem solve
• Ability to sit, walk, stand and lift up to 20 lbs. as need, but most work is done seated
• Should be able to type 75 wpm or more
• Requires strong mental focus and attention to detail
• Strong work ethic

Document Control Manager
Position Description FLSA: Exempt Date: 8/12/2021

QUALIFICATIONS (con’t):

• Ability to ameliorate and/or diffuse others to include but not limited to:
• Customers
• Vendors
• Auditors
• Co-workers
• ICM employees from other departments
• Any others where the situation warrants interjection
• Must be able to prioritize work
• Must be an organized self starter and able to work independently
• Ability to collaborate, digest and utilize information from other departments outside realm of expertise
• Ability to problem solve
• Ability to sit, walk, stand and lift up to 20 lbs. as need, but most work is done seated
• Should be able to type 75 wpm or more
• Requires strong mental focus and attention to detail
• Strong work ethic

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Technical writing: 2 years (Required)

Ability to Relocate:

• Syracuse, NY 13212: Relocate before starting work (Required)

Work Location: In person