DEPARTMENT: Marketing

REPORTS TO: Marketing Manager

CLASSIFICATION: Full Time Non-Exempt

ICC Community Development Solutions (ICC CDS) is a leader in enterprise Content Management Solutions enabling digital transformation and process automation. Our highly trained staff determines optimal solutions and implementation, as well as provides training and support after installation. ICC CDS offers challenging work in a diverse, flexible, supportive environment where an appropriate work-life balance is emphasized. The successful applicant for this position will demonstrate an expertise with standard marketing concepts and technology, as well as a keen desire to have a meaningful impact in a values-based, team-oriented business environment.

ICC CDS is recruiting for a Marketing Coordinator to support a busy in-house marketing department. Ideal candidate is a fast learner, well-organized individual who can work effectively in a fast paced, highly collaborative, team-based environment. Must be well-rounded and willing to accept a variety of tasks. This currently hybrid position is based in our Rochester corporate office with a requirement of three days in the office each week.

GENERAL DESCRIPTION OF THE POSITION:

The Marketing Coordinator functions as the department's strategic support; assisting with tactical programs and campaigns that are the foundation for strategic marketing efforts. They will be responsible for providing support for all marketing communications and activities, while working closely with the CDS Marketing staff. This includes assisting in the development and delivery of collateral materials, digital advertising and social media, CRM campaigns, conference support and more.

ESSENTIAL RESPONSIBILITIES OR TASKS PERFORMED:

• Superior customer focus and responsiveness.
• Participate in the development of CRM campaigns including programming and report generation.
• Perform text-based website updates, compile web analytic reports and administer cooperative program participation.
• Assistance with the planning and execution of conferences and client events including registrations, prospect lists and maintenance of collateral and other promotional materials to support activities.
• Participates in creating and implementing social media messaging.
• Develops business relationships with vendors such as graphic designers, printing firms and other marketing professionals.
• May be asked to provide basic copywriting to assist in the production of marketing collateral materials, brochures, promotional announcements, and newsletters.
• Perform general administration and project management of marketing programs, campaigns and projects.
• Ability to prioritize workloads; track projects and expenses along with other duties as assigned.

• Bachelor’s degree in related field is preferred and/or relevant marketing experience
• 1-3 years’ experience in a marketing communications role preferred
• Basic copywriting ability in marketing communications
• Standard computer skills including Word, Excel and PowerPoint
• Experience with CRM software and WordPress or similar programs a plus
• Strong planning, organizational and problem-solving skills
• The ability to work independently in a fast-paced environment with attention to detail
• Exquisite organizational, communication and people skills.
• Ability to work collaboratively and on cross functional teams
• Personal values that match ICC CDS corporate values

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

This is an office environment with a moderate noise level. While performing the duties of this job, the employee is regularly required to sit or stand while reading and typing on a computer. The employee may occasionally lift and/or move up to 20 lbs. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment and physical demands for remote work status may differ to on-site status.

Mission of providing digital automation for mission-critical operations to drive compliance, safety and efficiency.

For more than a half century, we have focused on community. Not just by helping local governments function efficiently through the creation and maintenance of comprehensive municipal codes, but by building relationships and solutions that foster community growth and resiliency.