Job Title Medical Assistant Classification

Hourly

Reports toOffice Manager or Medical Provider (Situational)Summary/ObjectiveRequires knowledge of the healthcare field, the medical specialty of Plastic Surgery and medical terminology. Must also have exceptional people skills; good grammar and spelling; excellent phone etiquette; a high degree of professionalism; and organizational skills, including the ability to multitask.Essential Functions

• Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary

• Assist Medical Providers and Practice to streamline patient appointment

• Enhance health care practice reputation by accepting ownership for accomplishing new and different patient requests; exploring opportunities to add to patient experience

Responsibilities

• Clerical/Reception

  • Welcome patients by greeting them in person or on the telephone

  • Keep supplies ready by restocking rooms, as necessary & alerting appropriate staff when reordering is required.

  • Receiving supply shipments and restocking storage

• Clinical

  • Verify patient information by interviewing patient; recording medical history; confirming purpose of visit

  • Prepare patients for the health care visit by directing and/or accompanying them to the examining room

  • Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary

  • Complete records by recording patient examination, treatment and test results in Electronic Records System (Nextech)

  • Assist Medical Providers as required to streamline patient appointment

• General Medical

  • Enhance health care practice reputation by accepting ownership for accomplishing new and different patient requests; exploring opportunities to add to patient experience

  • Maintain safe, secure and healthy work environment by establishing and following standards and procedures, complying with legal regulations

  • Adhere to HIPPA requirements and maintain patient confidentiality

Skills/Competencies

• Excellent communication skills: Able to convey medical information to patients in a way that they understand and ensure that all information is transmitted with a high degree of accuracy. Able to work effectively at all levels in a collaborative team environment

• Excellent listener: listening carefully to instructions and requests from physicians and to the concerns and needs of patients.

• Compassionate/Empathetic: Display comfort and support to patients; Non-judgmental of patients or staff

• Adaptable: Organization is vital, the ability to multi-task is a must, and adaptability is essential as day to day task vary

• Stress Tolerance: Must be able to handle the everyday stressors.

• Integrity: Handling privileged information, ensuring confidentiality, and respecting patients' privacy. Understanding and adhering to the HIPAA Privacy Rule. Must employ a high degree of integrity when dealing with sensitive situations and documents.

• Proficient office and computer skills: Ability to quickly learn/ operate office equipment, multi-line phones and EMR system.

Pre-Employment Skills Testing

TBD

Supervisory Responsibilities

None

Work Environment

• Well-lighted, clean environment

• Work involves:

  • Exposure to cold office temperatures and unpleasant odors

  • Exposure to potentially dangerous biological materials and situations that require following extensive safety precautions and may include the use of protective equipment

• Will require OSHA training

Physical Demands

The Ability to:

• Exert up to 50 lbs. of force occasionally

• And/or up to 20 lbs. of force frequently

• And/or up to 10 lbs. of force constantly

  • to lift, carry, push, pull, or otherwise move objects, including the human body

• Must be able to observe safe practice criteria in assisting patients.

• Must be able to safely support the full weight of a patient when necessary

Vision Requirements Include:

• Close vision, distance vision, ability to adjust focus, and peripheral vision

Position type and expected hours of work

• Full Time or Part Time - Hourly

• Weekdays 8:30 AM – 5:30 PM

Travel

None

Required education and experience

• 2 years’ experience as a medical assistant

Preferred education and experience

• 4-year degree with a focus on biology, chemistry or general science

• 2 years’ experience in busy dermatology or plastic surgery office

• State specific or national Phlebotomy certification

• State specific IV certification

• Basic Life Support (BLS) Certification

• Formal education in medical assisting in the form of a certificate, diploma, or associate degree

• Certified Medical Assistant (CMA) through the American Association of Medical Assistants.

Additional eligibility qualifications

Knowledge of HIPPA laws

Affirmative Action plan/equal employment opportunity (AAP/EEO) statement

HZ Plastic Surgery provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Disclaimer

This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.