About The Practice:
We are a charming, cozy office with a busy team comprised of two dentist, one hygienist practice that specialize in Laser, Botox, Restorative General Dentistry, Sleep (nightlase and MAD devices), Invisalign/Candid, and overall Dental Wellness. We aim to provide a Dental-Wellness Spa experience with a patient first mentality. Our patient base is a healthy mix of young and old from all around the general Seattle area. Very easy going team and patients.

Job Overview:
Newly Rebranded Seattle Practice looking to add a skilled and detail-oriented Treatment Coordinator to the team! Clinical Experience is a bonus but not required. Ideally, this candidate will already have front desk experience but we are happy to train the right person! The right person has a "can-do" attitude with a strong follow-through. As a Treatment Coordinator, you will play a crucial role in ensuring the smooth operation of our dental office by providing administrative support and coordinating patient treatment plans. If this sounds like YOU, please hit the APPLY button! We can't wait to meet you!

Software:
-PMS: Fuse & Dental Intelligence
-Patient communication: Weave
-Staff communication: Slack

Location:
Ballard (FREE PARKING)
Perfect Location, close enough to visit the beach during your lunch break!

Hours:
Full-Time, Mon-Thurs 8am-5pm W/occasional Fridays 8am-2pm

Benefits:
Competitive pay DOE, Medical, Matching 401K, Sick leave, PTO, In-house dental, Continued Education, Opportunities to grow and learn!

Duties:
- Coordinate patient treatment plans, including scheduling appointments, collecting outstanding balances, and educating patients of their benefits and payment options.
- Maintain accurate and up-to-date records for patients
- Assist with insurance verification when needed and updating the PMS software accordingly (We have a remote insurance verification specialist but any last minute added patients will require IV be done prior to their appointment)
- Answer phone calls and respond to inquiries from patients, healthcare providers, and insurance companies.
- Greet patients and provide them with necessary paperwork.
- Collect patient information and update electronic health records using Weave and Fuse.
- Collaborate with the clinical providers to ensure efficient patient flow and timely delivery of care
- Assist with other administrative tasks as needed

Qualifications:
- High school diploma or equivalent required
- Proven experience working in a dental office
- Strong knowledge of medical and dental terminology and procedures
- Excellent organizational skills with the ability to multitask and prioritize workload
- Exceptional attention to detail and accuracy in data entry and record keeping
- Proficient in Google Office Suite (Docs, Sheets, GMAIL)
- Strong communication skills, both written and verbal
- Experience with phone systems and handling patient inquiries

Job Type: Full-time

Pay: $23.00 - $29.00 per hour

Expected hours: 36 per week

Benefits:

• Free parking
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid training
• Retirement plan
• Vision insurance

Healthcare setting:

• Dental office

Medical specialties:

• Sleep Medicine

Schedule:

• No weekends

Application Question(s):

• What are your salary expectations?
• What interested you about this position?
• Where do you see yourself in three years?
• What's your ideal work environment? & What are you looking for in your next job?

Experience:

• Customer service: 1 year (Required)
• Dental terminology: 1 year (Required)

Ability to Commute:

• Seattle, WA 98117 (Required)

Ability to Relocate:

• Seattle, WA 98117: Relocate before starting work (Required)

Work Location: In person