Role & Responsibilities include but are not limited to:

As the Director of Luxury Travel, you will be responsible for driving revenue and market share for the transient market through strategic sales initiatives and effective relationship management in the luxury segment. This role requires a keen understanding of the travel industry, a proven track record in sales, and the ability to lead and motivate a high-performing team.

Key Responsibilities:

1. Sales Strategy Development:

• Develop and implement a comprehensive sales strategy for the transient segment, aligning with overall business goals of the hotel.

• Analyze market trends, competitor activities, and customer needs to identify growth opportunities.

2. Revenue Generation:

• Generating hotel awareness through sales efforts, familiarization trips, site inspections, and entertaining travel advisors and business travel account managers.

• Collaborate with the revenue and marketing team to create targeted campaigns and promotions that attract transient customers.

3. Client Relationship Management:

• Cultivate and maintain strong relationships with key clients, travel agencies, and corporate partners to ensure customer satisfaction and loyalty.

• Attend trade shows and industry events, and evaluate effectiveness to ensure a proper return on investment.

• Conduct regular client meetings, presentations, and negotiations to secure business and meet revenue targets.

4. Team Leadership:

• Foster a collaborative and results-oriented team culture to achieve individual and collective sales goals.

5. Data Analysis and Reporting:

• Utilize Hyatt systems for data analytics to track and analyze sales performance, market trends, and customer behavior.

• Prepare regular reports for senior management, highlighting key insights and recommending strategic adjustments.

6. Cross-Functional Collaboration:

• Collaborate with other departments, including marketing, operations, revenue and finance, to ensure seamless execution of sales strategies and initiatives.

The Hotel

Set amidst flowering cactus and framed against the majestic McDowell Mountains, our Arizona destination resort is surrounded by adventures and miles from the ordinary. Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch features 493 rooms and suites with balconies and terraces offering breathtaking sunsets, mountain, or golf course views. Our property offers a state of the art Spa, 2.5-acre water playground complete with a sand beach and 3-story high-speed waterslide, private golf course, and nightly entertainment.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

• Bachelor's degree in Business, Marketing, Hospitality, or a related field preferred.
• Proven experience in sales, with a focus on the transient segment within the hospitality industry.
• Strong leadership skills with a track record of successfully managing and developing sales teams.
• Excellent communication, negotiation, and presentation skills.
• Analytical mindset with the ability to interpret data and make strategic recommendations.
• In-depth knowledge of the hospitality industry and market dynamics.
• Results-driven with a passion for achieving and exceeding sales targets.

If you are a dynamic and strategic hospitality sales professional looking for an exciting opportunity to contribute to the success of a leading resort in the Scottsdale market, we invite you to apply for the position of Director of Luxury Travel at Hyatt Regency Scottsdale Resort & Spa. Join us in creating memorable experiences for our guests and driving the continued growth of our business.

Benefits & Perks

• Opportunities to work around the world with Hyatt Hotels and Resorts

• Discounted & Complimentary Hotel Room Nights

• Enjoy free employee meals in our employee dining hall

• Free covered parking

• Medical Dental and Vision Insurance (Full-time colleagues)

• Retirement savings plan

• Excellent training and professional development

• Tuition/Wellness reimbursement, up to $1,000 a year!

• Employee Stock Purchase plan

• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.