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Front desk specialist
$38k-52k (estimate)
Full Time 3 Weeks Ago
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Hyatt Vacation Ownership is Hiring a Front desk specialist Near Escondido, CA

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.

Join our team and help deliver unforgettable experiences that make vacation dreams come true.

We are looking for a Seasonal Hybrid Sales Front Desk Specialist to join our Sales & Marketing team at our Member Relations building onsite at our Hyatt Vacation Club at The Welk location in Escondido, CA.

Pay : $19 / hour

This is a Seasonal position for approximately 6 months.

POSITION SUMMARY

  • Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
  • Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
  • Assign guests to proper Sales Executive and track and update reports regarding line rotation.
  • Award premiums (gifts) to guests upon completion of sales presentation and track premium delivery in computer system.
  • Ensure that the common areas in the gallery are neat, clean and stocked with various hospitality items.
  • Responsible for the input and management of all direct tours and sales wave availability to include new tour bookings, reschedules and cancels.
  • Ensure all package and direct tour leads are reconciled in computer system.
  • Responsible for communicating updated tour availability to Sales Front Desk and Marketing Executives and / or Tour Brokers in the field.
  • Contact preview package customer via telephone.
  • Confirm arrival dates and to create clear expectations of preview package and site visit to include sales presentation time and location and accommodations.
  • Provide personal planning services including offers to arrange dining reservations, golf tee times, and activities.
  • Cross reference information and reservations in multiple computer systems to ensure customer needs are met.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information;

protect company assets.

  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
  • Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance;

stand, sit, or walk for an extended period of time.

Perform other reasonable job duties as requested.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Last updated : 2024-06-03

Job Summary

JOB TYPE

Full Time

SALARY

$38k-52k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

06/09/2024

WEBSITE

gohyatt.com

SIZE

<25

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The job skills required for Front desk specialist include Guest Service, Computer Systems, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front desk specialist positions, which can be used as a reference in future career path planning. As a Front desk specialist, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk specialist. You can explore the career advancement for a Front desk specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Specialist job description and responsibilities

A Front Desk Agent ensures customers receive the best service possible from the property.

01/29/2022: Charleston, WV

Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience.

03/26/2022: Cheyenne, WY

The Front Desk Specialist will greet all patients and support the Front Desk area by efficiently and correctly completing the registration process for office visits and provide coverage for Operator as needed.

03/13/2022: Savannah, GA

Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.

12/27/2021: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Specialist jobs

Many employers seeking front office help will often note when an open position requires little or no experience.

01/09/2022: Helena, MT

When writing, consider these typical front desk receptionist job responsibilities.

12/27/2021: Orange, CA

Using an array of visual examples, the facilitator will help participants discover both obvious and subtle signals front-desk employees give before saying a single word when encountering others.

03/08/2022: Billings, MT

Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.

12/31/2021: Green Bay, WI

Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.

12/28/2021: Modesto, CA

Step 3: View the best colleges and universities for Front Desk Specialist.

Calvin University
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New York University
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