Join the Hyatt Regency Aurora Conference Center

Hourly range is $30-31

Accepting applications through March 31, 2024, deadline may be extended if a candidate has not been selected.

Hyatt Regency Aurora is seeking a top-performing Banquet Captain.

We’re looking for someone with outstanding communication and customer service skills to work alongside our staff as the restaurant shift manager. You’ll be in charge of overseeing restaurant operations during your shifts, which includes scheduling staff and distributing assignments to restaurant employees. As a shift manager, you’ll also be responsible for greeting and serving customers, dealing with client complaints, and assuring compliance with all food and beverage safety rules.

What is in it for YOU?

All Associates:

• We offer same day pay with Dayforce Wallet. Access your pay as you’ve earned it. No cost to you.
• Vacation/ Personal days & Holiday pay
• Access Perks
  • Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
• Brand Travel Discounts for Travel and Food & Beverage
• Online Training Courses
• Referral Program and Bonus
• Direct Deposit
• Employee Assistance Program
• Associate of the Month/Associate of the Year/Service Awards

Full-Time Associates:

• Medical, Dental, Vision
• Free Basic Life & Basic Accidental Insurance
• Voluntary Life Insurance Products for Self, Spouse, and Dependents
• Day Care Flex Spending account
• Flexible Health Care Spending Account
• Wellness Program- For those who have Medical on our Anthem plan
• 401K with a Company match!
• Jury Duty Leave
• Bereavement Leave

Some Key Areas of Responsibility include:

• Oversee, train, and schedule restaurant staff in shifts to ensure compliance and boost productivity levels
• Assign tasks to employees and ensure they are completed effectively and properly
• Educate the staff on safety guidelines, customer service best practices, and standards for restaurant cleanliness
• Assist in resolving customer complaints in a timely, efficient, and courteous manner
• Keep track of inventory and make sure every area is fully stocked by ordering supplies and coordinating product deliveries
• Cover the duties of crew members who are unable to work their shifts

Requirements:

• A high school diploma or equivalent GED is required
• Previous food service experience with the ability to perform multiple jobs in the restaurant
• Previous management or supervisory experience is required
• Possess excellent organizational skills, communication skills, and problem-solving skills
• Proficient computer skills, including experience with Microsoft Office, are strongly desired
• Applicants must be able to work weekends & holidays.

As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.

With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

EOE/Drug-Free Workplace.