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Responsibilities:
At Hyatt, our guests select Hyatt because of our caring and attentive associates focused on providing efficient service and meaningful experiences.
The Sales Manager directly oversees the Sales, Marketing, and Event operations of the hotel. Responsibilities include the sales, marketing, and events Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. This role leads to developing and implementing both short-term and long-term strategies in all sales, catering, and marketing channels to achieve the hotel’s revenue goals and increase market share performance.
The Sales Manager is responsible for selling and servicing events. Primary sales efforts are in Banquet Foods and Beverage and include menu planning, agenda setting, and hotel meeting services. Duties also include contract review and facilitating communication before, during, and post-event with pertinent hotel staff to ensure a high level of service.
The Sales Manager also hosts hotel tours, maintains strong customer relationships, participates and may lead event meetings and other staff meetings, and work as a team member with the sales and events staff. The manager also works closely with assigned staff.
The Sales Manager leads event managers, trainees, interns, and administrative staff. They manage the recruitment and hiring of sales and event services staff, training, managing, and coaching managers in their selling and servicing process to meet company goals and maximize hotel revenues. Must be able to train and monitor the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The Sales Manager reports directly to ownership and management.
Qualifications:
4 years or more of progressive hotel sales experience (preferably with Hyatt).
Hospitality/Tourism degree preferred.
History of opening hotels/previous hotel pre-opening experience preferred.
Familiar with Hyatt sales operating systems preferred.
Ability to flex schedule.
Comply at all times with Hyatt standards and regulations to encourage safe and efficient hotel operations.
History of Hospitality Score if available.
Demonstrated the ability to interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
Relevant Sales/Event services experiences.
Flexible to work some nights and weekends when necessary based on business and staffing needs.
Results-driven, energetic, and focused.
Must be a caring leader that builds trust and engagement by cultivating genuine relationships.
Must be creative and strategic in developing marketing/advertising campaigns, as well as managing the various hotel social media platforms.
Innovative thinker that will challenge business processes and concepts to drive results.
Service-oriented style with professional presentation skills.
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high-volume concepts, effective communicator, effective in providing exceptional customer service, and ability to improve.
Clear, concise written and verbal communication skills in English.
Must be proficient with Microsoft Word and Excel.
Comfortable with sales and revenge programs/systems, as well as other third-party hotel programs.
Excellent organizational and time management skills.
Source: Hospitality Online
Full Time
$113k-157k (estimate)
03/23/2023
05/15/2024
The job skills required for Sales Manager include Customer Service, Coaching, Presentation, Customer Relationship, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Sales Manager positions, which can be used as a reference in future career path planning. As a Sales Manager, it can be promoted into senior positions as a Sales Director - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Manager. You can explore the career advancement for a Sales Manager below and select your interested title to get hiring information.
If you are interested in becoming a Sales Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Manager job description and responsibilities
Sales managers lead a sales team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories and building their team.
02/06/2022: Portsmouth, NH
A sales manager devises strategies and techniques necessary for achieving the sales targets.
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Sales Managers are responsible for the sales performance of a product or service, and the performance of the team tasked with selling.
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Prepares marketing and sales reports for submission to the general manager by the fifth working day of the following month.
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Lead and motivate a team to exceed sales goals through a positive selling culture.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Manager jobs
The most successful sales managers develop a thorough understanding of the products and services they sell, find leads and close deals easily, and can coach and mentor a team of salespeople to do the same.
04/16/2022: Middlesex, NJ
Most employers require sales and marketing managers to have completed a bachelor's degree.
02/25/2022: Davenport, IA
Sales managers need analysis skills to review sales data and financial reports.
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A sales manager’s role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organization’s sales goals.
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Sales managers need to be able to analyze and review sales data and make actionable decisions based on them to set sales goals.
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Step 3: View the best colleges and universities for Sales Manager.