Job description

Humancare Home Healthcare is currently seeking a highly energetic, organized and experience Intake Specialist to join our growing team. This position requires the applicant to be bilingual in both Haitian Creole and English to be considered.

Employment Type:

Full-Time

Intake Coordinators are responsible for helping patients through the MLTC enrollment process so they can receive home care services. Coordinators reach out to each patient and help them navigate through the MLTC enrollment process. In this important position, Intake Coordinators accept the great responsibility of being point person for the patient and family throughout the entire process and work to get them through the process as seamlessly and efficiently as possible with a focus on ensuring all patients have the utmost caring and professional experience with Humancare Home Health Care .

This is an excellent opportunity with tremendous potential for growth.

REQUIREMENTS INCLUDE:

• Fluent Bilingual Haitian Creole/English and (Spanish would be a Plus)
• Full knowledge of the enrollment process and requirements for MLTC’s, CHHA’s and HMO`s
• Strong communication skills, organization skills, time management and work ethic
• Tech savvy
• Attention to detail
• Compassionate, enjoys helping people
• Phone sales acumen
• Work well under pressure

JOB RESPONSIBILITIES INCLUDE:

• Data Entry, documentation
• Consistent daily outreach to patients
• Send referral to MLTC for potential enrollment or Medicaid assistance
• Scheduling Assessments for patients
• Send referral to appropriate CHHA for skilled services
• Determine what services were approved by insurance
• Consistent follow up and reminders to all parties

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Medical specialties:

• Home Health

Schedule:

• Monday to Friday

Application Question(s):

• Do you have any experience working as an Intake Specialist within the healthcare market?

Experience:

• Home care: 1 year (Preferred)

Language:

• Spanish (Preferred)
• Haitian Creole (Required)

Ability to Commute:

• Brooklyn, NY 11232 (Required)

Work Location: In person