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Customer Service Specialist
$44k-55k (estimate)
Full Time 11 Months Ago
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Hueman PE Talent Solutions is Hiring a Customer Service Specialist Near Milford, NH

Adam Vaillancourt Roofing is hiring a full-time Customer Service Specialist for their office in Milford, NH.
 
Adam Vaillancourt Roofing LLC is a successful and fast-growing local roofing company. We are looking to expand our Contact Center by hiring an Account Specialist to manage customer inquiries, including scheduling appointments, customer service issues, and questions. To do well in this role you need to love serving people, have a great phone manner, and follow processes to drive the best outcome for the customer and the business.As part of our team, your primary duty will be to answer all incoming calls promptly, enter the customer’s information in our database, schedule appointments for our Sales Representatives to meet with customers, and track the results of customer appointments. You will work closely with our other Account Specialists to support our Sales and Production Teams in serving our customers.Job Responsibilities: 

  • Maintaining a positive, empathetic, and professional attitude toward customers always
  • Schedule appointments for sales
  • Making outbound customer assurance calls
  • Responding promptly to customer inquiries
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Communicating and coordinating with colleagues as necessary
  • Ensure customer satisfaction and provide professional customer support

​​​

Job Requirements:

  • Experience in customer service and call-taking
  • Proficiency in MS Office (MS Excel, MS PowerPoint, MS Word, MS Teams in particular)
  • Excel experience a plus
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • High School degree; general education degree, or equivalent.

Join our dynamic team at Adam Vaillancourt Roofing and contribute to our mission of providing exceptional home improvement. If you're ready to elevate your career and thrive in a fast-paced environment, apply today!
We are not working with search firms or recruitment agencies on these roles.

Job Summary

JOB TYPE

Full Time

SALARY

$44k-55k (estimate)

POST DATE

06/17/2023

EXPIRATION DATE

06/26/2024

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Hueman PE Talent Solutions
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The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Call Center, Attention to Detail, Customer Satisfaction, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Specialist job description and responsibilities

Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

02/03/2022: New Britain, CT

Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.

01/27/2022: Lowell, MA

Customer agents talk to customers on behalf of businesses and companies.

01/30/2022: Rockford, IL

They help customers with their queries and complaints.

02/04/2022: South Bend, IN

A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.

01/31/2022: Rapid City, SD

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Specialist jobs

Certified Customer Service Specialist (CSS).

02/10/2022: Toledo, OH

Communicate as efficiently as possible.

01/12/2022: Gary, IN

Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.

02/13/2022: Galveston, TX

Position requires thorough knowledge of product lines and the ability to exceed customer expectations.

02/17/2022: Pascagoula, MS

6-12 months of customer service experience and/or training; or equivalent combination of education and experience.

02/28/2022: Laramie, WY

Step 3: View the best colleges and universities for Customer Service Specialist.

Butler University
Carroll College
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High Point University
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Providence College
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