Title : Dunkin' Crew MemberLocation : Virgin Hotel

Job Summary : A Dunkin Restaurant Crew Member is generally responsible for preparing food and beverages according to Dunkin Brands operational standards, providing guests with great service, maintaining a clean, safe, and organized workspace, maintain adequate stock level of all products carried in the stores, maximize sales by efficiently receiving product deliveries, and restocking of the stores.

50% Discount for all Food and Beverage items at the store

Full Time Dunkin Crew Member at the Virgin Hotel Shifts : Open availability including weekends

Job Duties :

• Acknowledge and greet customers as they enter the store and while in the store.
• Communicate appropriately with fellow team members, treating others fairly and with respect.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Hold guests as highest priority and ensure each guest is highly satisfied with his / her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, Casino and franchisee policies.
• Know and follow all Company Policies, Receiving Procedures and Receiving Room Standards.
• Understand all store Loss Prevention Procedures designed to minimize internal and external shrink.
• Work with other warehouse employees to receive all shipments in a timely manner.
• Sort and price all merchandise accurately and efficiently.
• Write and acknowledge orders.
• Deliver merchandise to stores.
• Prepare merchandise for return to vendor accurately and on time.
• Immediately inform management of any out of stock situations.
• Helps train new warehouse associates.
• Communicate effectively with customers, fellow employees and store management.
• Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store.
• Be knowledgeable and familiar with the surrounding businesses / offerings within the facility to assist customers.
• Help maintain a neat, clean, organized store including sweeping, dusting, straightening of merchandise on store fixtures and displays.
• Report shoplifting incidents or internal theft situations to store management.
• Perform light maintenance in stores and warehouses.
• Drive company vehicle as required.
• Perform related work as assigned.
• Must be able to fluently speak / read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)
• Set compelling targets and deliver on commitments.
• Ability to interact with diverse personalities
• Ability to multi task when completing projects.
• Ability to lift 40 lbs.
• High School Diploma or equivalent.
• One or more years of food and beverage, and stockroom or warehouse experience

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Last updated : 2024-03-09