Quick Facts:

• Compensation: $3,100 - $3,300 per month for first 3 months (part time), then growth path to full-time Client Success Manager with $75K annual base salary plus 10-15% performance based incentives
• Working schedule: 27.5 hours weekly (11:00am - 5:00pm EST)
• Start date: April 2024
• Location: NYC (Grand Central)
• Work policy: Hybrid with 3 days per week onsite at our office
• Reports to: Account Director

Summary Overview:

Hudson Creative is a digital marketing agency with over 10 years of proven success working with top brands in the restaurant & hospitality industries. Some of our clients include Wolfgang Puck Companies, The Dinex Group, NYC Tourism & Conventions, LDV & Scarpetta brands and Compass Group USA. We’re a small team of experts that share the talent and passion for creating campaigns that drive measurable results for the brands we work with.

The Project Manager is a highly organized individual, who has a passion for helping clients to reach their goals. This position offers a great opportunity to make an immediate impact on our client services team during the first 3 months. From there, we’ve mapped out a growth path towards full-time employment as a Client Success Manager where you will deepen client relationships and synchronize digital marketing strategies with our team of experts.

This individual is hyper-focused, methodical, and has excellent time management skills. They have a proven track record of providing end-to-end project management and smooth operation of various digital marketing projects including digital advertising campaigns, website launches, and consulting projects. A successful candidate is comfortable in client meetings, working closely with the Account Director, and owning the assembly line. The role provides a growth path towards full-time Client Success Manager after 3 successful months.

Responsibilities:

• Attend client meetings, working closely with the Account Director to service all client needs from onboarding, kickoff meetings, reporting meetings, and ongoing communication (both internally and externally)
• Gather meeting notes and determine clear action items, and them assign them to the appropriate parties after discussing with the Account Director
• Manage project workflows on our project management platform, Asana, so that all outstanding tasks and priorities are clearly defined and trackable.
• Collaborate with the internal team and external partners to support execution of all projects – ensuring requirements and milestones are met, and that members are in sync with assigned tasks and priorities.
• Identify and highlight potential issues and proactively resolve them with all stakeholders
• Be responsible for quality checking tasks based on client goals before presenting them to the Account Director or client
• Lead the preparation of biweekly and monthly reports for clients, including setting the agenda for topics of discussion
• Manage ongoing client communications via multiple channels including email, conference call, Slack, etc.

Qualifications/Experiences:

• Excellent written and verbal communication skills
• 2 years previous work experience as a digital project manager (or similar)
• Hands-on experience with project management tools (i.e. Asana, Monday, etc)
• Amazing organization and time management skills
• Avid learner with a sound understanding of digital marketing strategies (i.e. paid advertising, social media, SEO, website design and development)
• Interest or passion for design and creativity
• Technologically curious to learn new skills and tools

Perks & Benefits

First 3 months (part-time):

• Company issued Apple Macbook Pro laptop
• Generous PTO
• Flexible hybrid work policy
• Continued education and certification opportunities
• A growth environment with ample opportunity for quick upward-mobility
• Convenient office location near Grand Central Station

Full-time:

• All of the above, plus
• Competitive base salary, plus performance-based compensation from successfully managing and growing client accounts
• Summer Fridays between Memorial Day and Labor Day
• Comprehensive health insurance plans
• Teladoc for video/phone access to medical service providers
• Talkspace for online therapy to support your mental health needs
• Kindbody for fertility, women’s health, and family building support
• Traditional and Roth 401K plans
• Quarterly wellness perks

Job Type: Part-time

Pay: $60,000.00 - $75,000.00 per year

Expected hours: 27.5 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Performance bonus
• Retention bonus

Experience level:

• 2 years

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• New York, NY 10017: Relocate before starting work (Required)

Work Location: Hybrid remote in New York, NY 10017