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As part of Incsub, since 2006, WPMU DEV, with its award-winning WordPress plugins, hosting, world-beating support and site management tools, has helped millions of web developers, freelancers and agencies run and grow their businesses.
Are you tech-oriented and love to work from home? Do you like coding and helping people?
Then this is your chance to make a difference. Stop dreaming about tomorrow; join our team at WPMU DEV and let it be the biggest change in your growth today.
Our talented, inspirational team is located globally, with team members working from every continent. Location is unimportant as long as you are available and enthusiastic.
Our team members work in shifts, and we aim to provide 24 / 7 coverage to our customers.
Were looking for a person that will be able to also work on weekends and available to work on the following schedules :
4 : 00 pm 12 : 00 am UTC
Responsibilities
At WPMU DEV, we power and host websites used by millions of users every single day. Were looking for experienced WordPress Support Specialists who can join our team in our quest to offer the best support in the WordPress ecosystem.
Youd need to be polite, patient and understanding with our customers.
The role involves :
Reach for the skies; we have many challenges and opportunities for those who aspire to do more!
Qualifications
SKILL-SET
Job benefits
Why Join us?
What should I do now?
If you would like to be a part of our company and feel that your values match ours, submit your application along with a copy of your CV and the completed WordPress Support Specialist Task, and well get in touch. Its that simple!
HIRING PROCESS
Our hiring process includes the attached task and an interview with our management team, enclosing a 2nd task. If a candidate successfully passes the interview stage, they will be offered a paid employment trial of 4-6 weeks before being offered a more permanent role.
Good luck!
Last updated : 2024-05-23
Full Time
$70k-89k (estimate)
05/24/2024
06/02/2024
hubstaff.com
FISHERS, IN
100 - 200
2013
DAVID NEVOGT
<$5M
The job skills required for Support specialist include Troubleshooting, Problem Solving, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support specialist positions, which can be used as a reference in future career path planning. As a Support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support specialist. You can explore the career advancement for a Support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/23/2022: Greensboro, NC
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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The specialists work along with the staff members to supervise the assigned projects by an organization.
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The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
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Proven work experience as a Sales support specialist or Sales support associate.
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Tech support specialists need good communications skills.
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Gain experience with operating systems.
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Learn Relevant Tech Skills and Gain Experience.
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Step 3: View the best colleges and universities for Support Specialist.