About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities Key Responsibilities: * Support the configuration, implementation, and ongoing operations and maintenance for a range of products and applications that enable the delivery of services within a cloud-based workflow automation platform ServiceNow
* Provide collaboration of Business Analysts, Developers, and Administrators
* Gather business/user requirements, and support development, enhancement, and administration of products and applications
* Provide expertise in business process and system analysis, design, improvement, and implementation efforts and in translating business process needs into technical requirements. * Timely translation of business and user requirements into user stories and detailed technical specifications
* Ensuring requirements are understood, developed, tested, and delivered to specification.
* Support additional documentation creation and maintenance including O&M Manuals and documentation for a major release or upgrade
* Provide required inputs to project and program reporting *Contingent on Contract Award* Qualifications Basic Qualification: * U.S. Citizen; eligible for DOD Secret Security Clearance.
* Bachelor's degree with 8 to 11 years, or master's degree with 6 to 9 or PhD with 3 to 6 years' experience is required. Years of experience can be substituted in lieu of degree
* Experience with the cloud-based workflow automation platform ServiceNow
* Expertise in business process and complex system requirements gathering, analysis, design, coordination, and testing
* Experience working with IT teams and collaborating with technical teams of diverse IT related skill
* Exemplary communication and analytical skills
* Experience building briefs and spreadsheets
* Ability to produce concise and clear documentationPreferred Qualification: * Active Secret Security Clearance.
* Experience working programs using ITIL v. 4 and/or Agile framework for Service Management
Target Salary Range $112,000 - $179,000. This represents the typical salary range for this position based on experience and other factors. SCA / Union / Intern Rate or Range EEO An Equal Opportunity Employer including Disability/Veteran. Our Values Benefits At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way. * Paid Time-Off and Holidays
* Retirement
* Life & Disability Insurance
* Career Development
* Tuition Assistance and Student Loan Financing
* Paid Parental Leave
* Additional Benefits
* Medical, Dental, & Vision Care