Peraton is seeking a Senior Production Support Analyst to join our innovative team of qualified, diverse individuals.

Day to Day Roles and Responsibilities:

The Production Support Analyst is responsible for working across designated teams to ensure applications are fully available to all stakeholders and USPS customers.

This individual will assist development teams in deployments, routine patching and system application monitoring / troubleshooting.
• Analyze and evaluate complex data file processing, help translate customer reporting requirements and create reports, and provide application testing and validations.
• Lead incident response calls and contribute / create after action reports.
• Autonomously carry out daily operational tasks within high-visibility programs or supervising mission-critical aspects of projects.
• Oversee and managing direct reporting resources or entire teams assigned to specific tasks.
• Provide guidance, training, and mentorship to junior team members as part of day-to-day responsibilities.
• Lead as a Critical Incident Manager to restore production applications during critical events.

Basic Qualifications:

• Bachelors degree and 5 years of experience or a Master's degree and 3 years of experience or a High School Diploma and 9 years of experience.
• Ability to obtain/maintain a US Postal clearance
• US Citizenship or Green card holder
• Experience in developing and supporting software applications using multiple technologies, including Java, Active Server Pages (ASP), JavaScript, Oracle DBMS, SQL Server DBMS, and Visual Basic.
• Proven track record of collaborating with end users to define new software system requirements.
• Experience in training and instructing end users on software application usage.
• Proficient in authoring or contributing to various software-related documentation, such as requirements specifications, design documents, technical manuals, and user manuals.
• Possess extensive expertise in designing, developing, implementing, and maintaining complex business, accounting, and management information systems.
• Proficient in SQL with the ability to comprehend and write intricate SQL queries utilizing select statements, views, joins, indexing, and report data creation.
• Demonstrated proficiency in utilizing UNIX commands to manage production Linux servers, including the development and maintenance of shell scripts for application maintenance tasks
• Demonstrated experience in utilizing SQL queries on Oracle Databases for database lookups.
• Proficient in facilitation skills to effectively lead real-time Production Support Application Monitoring.

Preferred Qualifications:

• Active Public Trust clearance

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.