The Medical Assistant assists the Physician and nursing staff with documenting the patient encounter into the EMR. They also function to perform various patient care tasks, and exhibit teamwork characteristics with Physicians and other staff. The Medical Assistant is responsible for completing clinic and administrative tasks.
Essential Functions
Answers phones
Performs general nursing care to patients by following established standards and procedures
Greets patients and takes them back to rooms
Interviews patients, measures vital signs, and records information on patient charts
May be required to draw and collect blood or urine samples from patients and prepare specimens for laboratory analysis
Prepares examination rooms and maintains daily cleaning list
Filling out procedure consents
Schedules patients for diagnostic testing and follows up to ensure completion of testing
Communicates with patient regarding test results and plan of care by phone or mail as directed by the Physician
Formulates and documents patient care plans, charts, tests, and examination results in the medical record
Prepares patients for diagnostic procedures, explains process, and positions patients to capture images requested by the Physician
Escalates non-routine issues to the Office Manager or Physician
Good attendance is expected of all employees as a normal condition of work
Performs other duties as assigned by the Office Manager or Physician
Competencies
Ability to perform EKG's, draw blood, and administer injections
Ability to effectively communicate to staff and patients
Excellent bedside manner and ability to make patients feel at ease. Appears friendly, reassuring, approachable, and caring to patients
Demonstrates sound judgment and composure with the ability to take appropriate action in questionable or emergency situations
Strong computer skills using a medical management software and prior experience with EMR's is highly preferred
Possess a strong work ethic and a high level of professionalism
Ability to thrive in a fast paced environment
Demonstrates initiative, insight, and judgement in decision-making process
Knowledge of medical terminology, medical documentation, and procedures
Infection Control Category
This job is designated as a Category I job using OSHA definitions. This means there are tasks that involve exposure to blood or other potentially infectious materials. Use of appropriate protective measures is required for any employee engaged in Category I tasks.
HIPAA Privacy and Confidentiality Requirements
The Medical Assistant will have access to confidential information, both written and oral, in the course of his/her employment and job responsibilities. In order to maintain the integrityof Protected Health Information (PHI), this information is not to be disclosed to any unauthorized individuals as outlined in the Policies and Procedures of HRMD.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional medical clinic and office environment. This role routinely works around medical devices and patient room equipment in addition to standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job and include (but are not limited to):
the ability to stand/walk for up to twelve (12) hours per day
bend, stoop, twist
assist patients in turning, rising from recliners and stretchers
assist patients in and out of wheelchairs, push wheelchairs
the ability to lift up to 25 pounds and carry materials weighing up to 25 pounds
Travel
This position may require some travel.
Educational and Experience Requirements
High school diploma or equivalent
Minimum six months related Medical Assistant experience
BLS certification preferred
Current certification as a Certified Medical Assistant (CMA) preferred
Compensation
$17 - $20/hour, depending on experience