Job Title: Room Attendant

Department: Housekeeping

Supervision Exercised: None

Supervision Received: Housekeeping Supervisor, Housekeeping Manager, General Manager

JOB SUMMARY

Maintain cleanliness standards of the hotel in all guest rooms, back of house and public areas.

JOB DUTIES

• Clean up to Hotel standards in all areas of the Hotel

• Communicate to Supervisor, Housekeeping Manager or General Manager when recovering any and all lost and found items

• Effectively work with team members to accomplish assigned tasks each day

• Greet each guest that you encounter in the hallways, lobby or public areas with “Good Morning” or “Good Afternoon” or “Good Evening”

• Follow procedures for entering and leaving guest rooms 

• Turn in keys and communication devices to the Housekeeping Department when shift ends

• Follow all instructions when filling spray bottles with cleaning chemicals; never mix chemicals

• Work in a safe manner to prevent injury to yourself, other staff members or our valued guests

• Maintain organization and cleanliness of storage closets, guest laundry areas and corridors 

• Watch for safety hazards and report them immediately to your Department Supervisor

• Observe all safety policies and procedures during the execution of assigned duties

• Arrive at scheduled start time in appropriate uniform and ready for work

• Maintain control of keys issued to perform assigned duties

• Work efficiently and as part of the team

• Properly handle all equipment and cleaning chemicals (i.e. washer, dryer, detergents etc.)

• Maintain control of keys issued to perform assigned duties

• Maintain organization and cleanliness of maid closets, guest laundry areas and corridors. Support environmental 

commitments by having the knowledge, skills and values to be a leader in the global goal of “greening” the 

hospitality industry

MINIMUM REQUIREMENTS

• High school graduate or equivalent

• 2 years similar experience in a similar environment. 

• Organizational and time management skills.

• Must be able to give and receive information clearly.

• Detail oriented as it pertains to accuracy and efficiency.

• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, 

position and navigate carts weighing up to 100# in tight spaces; operate equipment including spray bottles, 

vacuums, mops, brooms, dust pans, scrub pads and dusters. Lift, carry and position loads of at least 25#. These 

abilities are required for an entire shift 

• Ability to work as part of a team

Employees must fulfill their performance standards for this position and comply with company policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.